What are the responsibilities and job description for the Communications Specialist - EMT/LGH Weekends Only position at Centra Medical Group?
Description
This position is responsible for receiving and activating request from multiple sources for ground and helicopter transportation. Receives Medicaid transportation request and obtains authorization. Communicates operational questions to Shift Lead, Supervisor, Nursing Supervisor and/or Flow Coordinator as they arise.
Responsibilities
- Receives ambulance shuttle and helicopter request via phone, Cerner EMR, or Fax and inputs call information
- Prioritizes incoming calls according to unit staffing and availability.
- Triage patients to determine level of care needed for transport and priority.
- Determines response mode and level of care required based on policies and procedures.
- Dispatches calls and maintains communication with staff.
- Dispatches Ambassador Services
- Arranges transport for Skilled Nursing Facilities and Hospice
- Obtains and arranges Medicaid Transportation
- Performs other duties as assigned.
- Supervisory Responsibilities: This role is not a supervisory role.
Qualifications
- Required Qualifications:
- High School graduate or GED
- EMT-B or higher level
- Experience operating complex phone system/radio system.
Preferred Qualifications:
- 1-year experience in pre-hospital field or Dispatching experience.
- Medical Terminology
- Proficiency in Microsoft Office Applications
- CAC, Certified Ambulance Coder
