CORPORATE DIRECTOR CLINICAL AND PATIENT FINANCIAL APPLICATIONS

This resource will have direct responsibility to manage the IT teams that support the *Clinical* electronic health record systems (EHRs) (Oracle Cerner Millennium, Varian, etc) and the associated integrated systems. A high-level knowledge of revenue cycle and financial system integration points is also required.

The Corporate Director Clinical and Patient Financial Applications, IT aligns the organizations vision and mission with IT strategy and guides the evaluation, selection, design, development, implementation, and operations of clinical and patient financial system applications. The position has primary responsibility for the oversight, management, planning, scheduling, coordination of resources, communication between information technology groups and the research, development, and implementation of all assigned applications and integrated systems, which includes (but is not limited to) acute care, outpatient, ambulatory, ancillary and revenue cycle. The position develops and maintains the organization’s Health Information Exchange and interface engines, (core services) and participates with other Information Technology management in the development and execution of overall departmental and organizational plans and objectives.

Required Education: Bachelors Degree in a related area

Required Experience: Five to ten (5-10) years of management experience in a related field

Preferred Experience: Cerner Millennium clinical and revenue cycle system experience. Project Management experience. Healthcare system implementation experience. Technical – able to log on, navigate systems, and make the correlation between system capabilities and operational functionality

Application Architecture Vision and Development

Expected to maintain responsibility for the evaluation of new and existing information technology applications used within the clinical and patient financial business functions

Expected to develop project plans, timelines, adoption, testing, contingency and mitigation plans to minimize risks

Expected to assure collaboration and support for the enterprise to identify opportunities and issues related to the supported applications

Expected to serve as the key liaison to the organization for strategic alignment

Solution Engineering and Support

Expected to have proven success in the support of healthcare software / topologies, as it relates to Clinical, Financial, Interfaces, Data Base Administration, Operating Systems, and Connectivity

Expected to stay current on system capabilities and vulnerabilities, managing upgrade schedules, change control and new system application requests

Expected to ensure system integrity and compliance with information technology standards relative to security, data protection and technology compatibility

Expected to maintain system versions for compliance with Promoting Interoperability certifications and CMS guidelines.

Continuous Service Improvement

Expected to acquire and maintain a working knowledge of all applications in current use

Expected to pursue, in a creative manner, continuous quality improvements, which increase customer satisfaction and organizational financial performance

Expected to adapt procedures and utilize available resources to maintain quality services and to meet changing requirements

Expected to implement continuous improvement to enable customers to optimally perform their business

Expected to stay abreast of industry best practices, advances, and available offerings as they may relate to the enterprise strategic vision

Strategic Sourcing

Expected to develop short-term and long-term goals and objectives for areas of responsibility in accordance with those of the organization and interpret these to staff

Expected to plan, organize, and direct the provision of services within the assigned department(s) to assure compliance with the organization’s policies and procedures as well as The Joint Commission and appropriate regulatory agencies and requirements, inclusive of, but not limited to; HIPAA, Promoting Interoperability, CAP survey, ICD-10, HCPCS, CDQM, CMS, and NCQA reporting

Expected to act as the primary liaison between the organization and information technology application vendors and suppliers performing vendor contracting negotiations, direct supervision and management of consultants, contractors, and onsite vendor representation

Leadership and Talent Management

Expected to provide leadership and guidance in the development, implementation, and evaluation of services in the department

Expected to provide overall planning, control, organization, and monitoring of services and the employees with the Information Technology applications department

Expected to direct the process of interviewing, hiring, and training employees, plan, assign and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems

Expected to develop leadership relationships across the organization to navigate issues, identify needs and align opportunities

Expected to engender enthusiasm, intellectual excitement, and an empowered professional staff

Expected to develop, implement, and manage the departmental budgets