What are the responsibilities and job description for the Adult Case Manager $52,163 - $67,813 position at Centra Wellness Network?
Description
Join our Team
Join our team of Case Managers at Centra Wellness Network (CWN) who work with adults and their chosen support network in developing treatment and recovery plans that promote individual choice, the use of community resources, and formal and informal support in pursuit of the individua’s desired future. In simple terms, you help link clients to community resources and ensure they have all the service and support they need to live their life to the fullest. Your office will be surrounded by nature, located in Benzonia or Manistee Counties, just miles from beautiful, freshwater beaches and hiking trails. Benzonia and Manistee are a short drive to Frankfort, Traverse City, Cadillac, and Ludington, charming towns outfitted with shopping, unique restaurants and breweries, and a combination of movie-going options including historic theaters and a drive-in!
Staff at CWN are valued and receive several great benefits including but not limited to:
- Generous Paid Time Off starting at 160 hours (frontloaded and prorated your first year)
- 12 paid holidays
- Premium Medical, Dental and Vision Insurance
- Health savings account with annual agency contribution
- Awesome coworkers!
Who We Are
CWN is the publicly funded Community Mental Health Service Provider for Manistee and Benzie Counties. We’re an established company since the early 1980s (some might even call us vintage!) CWN is about making our communities the best they can be one person at a time! We seek to provide excellent support for those who need it the most by helping them find their place in our community and live life to the fullest! By holding each other up, we hold our communities up together. It’s a serious business, but we leave room for fun, team building and staff support. We’re frequently asking, what’s the impact on clients and what’s the impact on staff?
Who You Are
Your superpower is stellar communication and a collaborative team approach. You are known for your:
- Customer Service Skills: You treat clients and your co-workers with dignity and respect. You are professional in appearance and work habits. You set and work within your boundaries.
- Teamwork: You work collectively to enhance team performance. You promote discussions to share knowledge and experience and assist co-workers in contributing to the overall success of the team and agency.
- Communication: You successfully communicate expressively and receptively, including active listening, frequently interpretating and translating facts and information, explaining situations to people and advising them on alternative or appropriate courses of action.
- Productivity and Quality: You provide quality services to clients and their families and meet or surpass expectations set by your supervisor.
- Problem Solving and Decision-Making Skills: You independently identify and solve problems by applying sound problem-solving skills. Your decisions reflect the best interest of the organization, and you accept responsibility for the decisions you make.
- Integrity: You demonstrate honest behavior in all of your roles, tasks and responsibilities, and you follow through on your commitments.
- Reliability: You are personally responsible and complete your work in a timely, consistent manner. You are regularly present and punctual, and you work the hours necessary to complete your assigned work.
About the Role
As a Case Manager on the Adult Services team, you will work with clients and their natural support system to build a person-centered plan and ensure appropriate care is provided based on that treatment plan. You will work with adults ages 18 and up living with a severe mental illness, and/or intellectual and/or developmental disability. Some of our clients have co-occurring disorders that might also include a substance use disorder.
Your role is to:
- Coordinates quality person centered planning for clients including planning and implementation.
- Ensure clients’ plans consider clients’ strengths and abilities, and what’s important to and what’s important for the client.
- Provides outreach service to clients in their homes and in the community.
- Provide advocacy, linking, coordinating, and monitoring according to the clients’ treatment plan to assist with areas such as clinical services, housing, , transportation, employment, and community inclusive activities.
- Assist with unscheduled client needs in the office and on the phone.
- Provides timely clinical documentation in the electronic medical record that includes amount, scope and duration of services provided in accordance with the person-centered treatment plan.
- Collaborate with the treatment team including clients, parents and caregivers, outside professionals and co-workers.
- Perform duties in accordance with well-defined policies, procedures and instruction.
We strive to continually improve the access to and the quality of care for our clients, so your supervisor may assign you to complete other tasks.
At CWN, we recognize all people’s vulnerabilities to trauma and traumatic experiences and how that impacts daily living. We use practice models suitable for our job that are evidence based or best practice to support our staff’s daily functions, models of treatment, strength-based initiatives and quality outcomes. We encourage those with lived experience with mental illness, developmental disability, and/or substance use disorders to apply to bring valuable insight and perspective to our agency.
Requirements
Qualifications and Requirements
- Bachelor’s degree in Social Work or a Bachelor’s Degree in a Human Service Field required as outlined by the State of MI Medicaid Provider Manual.
- At least 18 years of age.
- Valid Michigan’s driver’s license and good driving record.
- Ability to sustain State Licensure in field of practice and/or Certifications to perform duties of the job.
- Ability to be certified in First Aid and CPR within 90 days of hire (agency available training)
- Ability to participate in agency provided training in the principles of behavior, behavioral measurement and data collection, functions of behaviors, basic concepts of ABA, generalization and its importance in sustainability of learned/acquired skills and medical conditions/illness that impact behaviors.
Preferred
- Full Michigan licensure preferred or Michigan Limited License in field of practice considered.
Benefits:
- Premium healthcare insurance including medical, dental, and vision for individuals, and families
- Health Savings Account with annual employer contribution
- Flex Spending Account
- Retirement Plan with employer matching
- 160 hours of paid time off (prorated your first year)
- Twelve (12) paid holidays
- Sign On Bonus
- Referral Bonus (when you refer someone to join our team)
- Ongoing training and education
- Tuition reimbursement
- Employee Assistance Program
- Short Term Disability
- Long Term Disability
- Life Insurance
Work Environment:
CWN prioritizes a work/life balance. Your supervisor will work with you to utilize flex time and paid time off. You will primarily work in the office with the following schedule: Monday through Friday Between 8:00am and 5:00pm
You may be required to work hours outside of the regular schedule if assigned by your supervisor to meet clients’ needs.
Salary : $52,163 - $67,813