What are the responsibilities and job description for the Patient Access Assistant position at CentraCare?
Find your purpose assisting our patients at CentraCare as a Patient Access Assistant!
Our Patient Access Assistants take on the vital role of registering patients at CentraCare, covering multiple areas within the facility. In Monticello, the Patient Access department encompasses eight unique areas, from the Emergency Department to various Specialty departments. This role requires independent analysis, judgment, and comprehensive knowledge of facility procedures. Responsibilities entail obtaining and verifying information to establish billable patient accounts. Moreover, you will maintain and enforce patient safety and other safety protocols as necessary. Your responsibilities will include direct patient interaction, registering patients for appointments, scheduling appointments, communicating information to other departments, and confirming insurance details to ensure the accuracy and integrity of processed documents.
Schedule:
- 48 hours every two weeks
- Variable shifts Monday-Friday
- Day shift times, 8-hour shift between from 5:30am-5pm
- Every 3rd weekend and rotating holidays
Pay and Benefits:
- Starting pay at $19.93 per hour, however we pay more for experience.
- Pay Range: $19.93 - $30.14 per hour
- Benefits eligible: Medical, dental, vacation, retirement, employee discounts and more!
- On-the-job training
- An environment where employees are supported in building their skills
- Open communication amongst the team and leaders
Qualifications:
- High school diploma or equivalent required.
- Medical Terminology preferred.
- One to two year post high school training in clerical, secretarial or business area preferred.
- One-year prior scheduling, billing, patient access, accounts receivable and/or collections experience in healthcare, preferably in a clinic or hospital preferred.
- Customer services skills are essential.
- Good verbal and written communications skills required.
Patient Access is a broad department that covers many areas of a facility. In Monticello, my Patient Access department covers 8 different areas from the Emergency Department to Specialty departments. This is what makes my job interesting, I have the privilege of supporting our teams within a variety of areas in Monticello. I enjoy working with all these team members as everyone has a different need and this keeps things interesting for me. One thing I was not very aware of when taking this position, was how closely I would work with other department supervisors, managers, and directors. I have been enlightened by seeing the perspective of other departments and how we all relate to each other to make the facility flow successfully. Patricia, Monticello Patient Access Supervisor
CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.
Salary : $20 - $30
