What are the responsibilities and job description for the Customer Service Representative/Data Entry position at Central Arkansas Auto Auction?
Overview
We are seeking a dedicated and detail-oriented Customer Service/Data Entry professional to join our team. This role is essential in providing exceptional client services while efficiently managing data entry tasks. The ideal candidate will possess strong customer service skills, be proficient in data entry, and have the ability to analyze information effectively. Applicant must be able to thrive in a fun, fast paced environment. Bilingual candidates are highly encouraged to apply. This is a safety sensitive position.
Responsibilities
- Provide outstanding customer service by addressing client inquiries and resolving issues promptly.
- Perform accurate data entry tasks, ensuring all information is entered into the system correctly.
- Utilize computerized systems to manage and track customer interactions and data.
- Communicate effectively with customers to collect information needed
- Analyze customer feedback and data trends to improve service delivery.
- Collaborate with team members to enhance client satisfaction.
- Assist in sales-related activities by providing support to clients and processing orders as needed.
- Accept payments
- Attention to detail is a must
- Ability to thrive in a fast paced environment
- Ability to communicate professionally and effectively via email and phone
- Maintain organized office records and documentation for easy retrieval.
Experience
- Proven experience in customer service or client services roles.
- Strong typing skills with a high level of accuracy in data entry tasks.
- Familiarity with office software and computerized systems for managing data.
- Ability to analyze information effectively and provide insights based on findings.
- Bilingual proficiency is a plus, enhancing communication with diverse clients.
- Excellent interpersonal skills with a focus on teamwork and collaboration.
Join us in delivering exceptional service while contributing to our success through your attention to detail and commitment to excellence!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 – 43 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Language:
- Spanish (Preferred)
Ability to Commute:
- Beebe, AR 72012 (Required)
Ability to Relocate:
- Beebe, AR 72012: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20
