Banking Center Manager

Job Summary:

As a Banking Center Manager at Central Bank, you will be responsible for the overall profitability and efficient operation of the banking center. You will establish and implement an annual sales and marketing plan to achieve targeted goals, while ensuring adherence to established security procedures and reporting requirements. Your leadership skills will be essential in hiring, developing, and motivating personnel to ensure all staff are sales and service focused.

Key Responsibilities:

• Develop expertise relating to numerous retail banking products and procedures, and train staff to ensure they can accommodate all customer requests.
• Actively call on new and prospective business customers, exploring needs and cross-selling bank products and services that are in the best interest of the customer.
• Generate loan and investment referrals to other lines of business based on the broader needs of customers.
• Acquire and maintain thorough understanding and management of all security and operational procedures.
• Ensure that standard operating procedures are being followed and provide guidance and training to branch personnel on operating problems, handling of exceptions, compliance and regulatory issues.
• Recruit and develop staff to ensure proper staffing levels, and conduct regular staff meetings to review goals, challenges, policies, and updates of activities within the bank.

Requirements:

• Bachelor's degree or equivalent combination of education and experience.
• Background in bank operating policies and procedures, banking regulations, employee development, and sales.
• Strong leadership, coaching, and motivational skills for leading and developing a staff.
• Superior verbal, reading, listening, and written communication skills.
• Ability and desire to work as part of a team, and with people of diverse backgrounds.