What are the responsibilities and job description for the Systems Specialist II position at Central Bancompany?
Job Type
Full-time
Description
POSITION SUMMARY
The Network Administrator is responsible for providing and supporting the technology tools needed by employees and customers of the Bank. This includes the planning, developing, installing, configure, maintaining, supporting, and optimizing all network hardware, software, and communication links.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following :
Administration 50%
- Manage projects that include hardware and software installations, upgrades and modifications through clear communication skills and good technical guidance.
- Identify and communicate issues or potential problems to the IT Team and help to develop solutions.
- Patch Management - regularly perform patch deployment to keep computers, phones, etc. up to date.
- Create and maintenance of contingency plan to ensure continuity of operations in the event of unexpected interruptions in computer operations.
- Review user accounts, access logs, and maintenance reports to assure compliance.
- Create and maintain user accounts and assigns appropriate permissions to services and data access.
- Review vendors, applications, and processes to improve efficiencies, enhance security, and reduce expenditures.
- Create and maintain documentation of all hardware, software, and IT resources.
- Ensure network security.
- Define network security and information security related policies and procedures.
- Install and configure network equipment to update or fix hardware or software issues.
Customer Service 40%
Other 10%
Requirements
EDUCATION & EXPERIENCE
Central Bank is an Affirmative Action and Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.