What are the responsibilities and job description for the Personal Banker position at Central Bank?
We are searching for an organized, attentive Personal Banker to provide exceptional service to our customers while managing customer deposit accounts and transactions. The Personal Banker will process routine tasks, such as processing payments, deposits, and withdrawals, address customer concerns and inquiries, make recommendations about bank products and services, maintain and balance cash supplies, organize and update customer files and documents, and log bank records and financial information.
A Personal Banker should be a friendly, energetic, goal-driven person with excellent communication skills. If you have experience in sales or customer service, we’d like to meet you although prior banking experience is preferred.
Responsibilities
- Assist customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
- Be the main point of contact for deposit customers.
- Market deposit products to new and existing customers and prepare new account documents.
- Tracking, recording, reporting, and scanning documents related to customer accounts, ensuring all information is accurate and complete.
- Keeping a clean, organized work area and a professional appearance.
- Handling currency, transactions, and confidential information in a responsible manner.
- Following all bank financial and security regulations and procedures.
Skills
- Proven experience as a Teller, New Account Representative, or other bank related jobs.
- Cash handling experience.
- Exceptional time management, communication, and customer service skills.
- High level of accountability, efficiency, and accuracy.
- Strong sales skills are a plus.
- Proficient in Microsoft Office
- High school diploma; BSc/BA in business is a plus
Job Type: Full-time
Pay: From $35,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Cash Handling: 1 year (Required)
- Banking: 1 year (Required)
Work Location: In person
Salary : $35,000
