What are the responsibilities and job description for the Triage Engineer position at Central Business Solutions?
Job Details
Job Description- Triage Engineer
Ensuring timely and high-quality software releases across various devices.
Overseeing the entire release lifecycle, including deployment, triage, mitigation, and tool development.
Collaborating with development and QA teams for smooth release operations.
Evaluating and implementing new tools, plugins, etc., to enhance the software release and triage process.
Identifying and managing risks that could impact release scope, schedule, or quality.
Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis.
Developing techniques and solutions to proactively identify and address system issues.
Analyzing vast amounts of monitoring data (system logs, performance metrics, error rates) to detect patterns and anomalies.
Conducting in-depth analyses of incidents and problems to pinpoint the underlying causes.
Utilizing data from various sources (error logs, performance metrics, user feedback) for root cause identification.
Designing and enhancing operational tools to improve system performance.
Analyzing data to provide valuable insights and support decision-making.
Utilizing AWS technologies (S3, Athena, QuickSight) for data management and visualization.
Leading teams, mentoring colleagues, and effectively communicating technical insights to stakeholders.
Skill set
5 years of C/C and Linux experience
Defect Tracking Tools such as Jira
SCM Tools - Git & GitHub
2 Years of experience as a technical lead and mentoring a small team of engineers
One of Scripting language experience - BASH, Go, Python
