Kid Central Operations Director

KID CENTRAL OPERATIONS DIRECTOR

CENTRAL CHURCH

Reports to: Joanna Christensen

Job Type: Full Time 

Job Summary

Central Church is looking for someone passionate about helping kids and families grow in their faith. As part of the Kid Central team, you’ll play a key role in taking our children’s ministry to the next level.

This position will create and maintain systems and processes that impact weekly ministry, special events, and experiences. It will support a dynamic Kids Ministry for kids and families at Central Church. 

Key Responsibilities

• Help ensure that all programs are executed smoothly.
• Recruit lead and develop volunteers & coaches for the Welcome team/first impressions.
• Develop First-time Experience protocols and family follow-up.
• Oversee the Hospitality room.
• Manage the Kids Leader onboarding process. ensuring a constant flow and follow-up of new leaders.
• Oversee communication with families; ensure the website is updated, including weekly family emails and reminder texts.
• Oversee leader communication; ensure the Leader Site training and leader news are updated monthly, and provide leader texts as needed.
• Oversee and maintain weekly/monthly metrics of attendance, Kids, and leaders through our ministry dashboard.
• Support Kid Central events through project management facility requests and help ensure timely and efficient execution of all events.
• Uphold values around safety and security through thorough training of all leaders.
• Oversee all calendar requests.
• Oversee Check-in and welcome desk on Sundays.
• Help develop systems to continue to streamline the Kid Central team.
• Organize Large Group teaching schedules for all three environments.
• Coordinate details and logistics for Special Events (1st Grade Bibles, 5th Grade Move Up, Skill School, Volunteer Training).

Qualifications

• Personal faith in Jesus Christ and agreement with Central’s Statement of Faith. 
• Member, or willing to become a member, of Central Church.
• Passion for reaching/growing children in Christ and equipping/encouraging parents and caregivers to do the same. 
• Available to attend and/or assist with set-up, registration, or other needs for specific Kid Central events, including Sundays.
• Demonstrated organizational and project management skills. 

Skills

• Highly organized and with a strong eye for detail. 
• Excellence in written/verbal communication skills.
• Highly relational, flexible, and able to work well with others.
• Proactive and willing to seek out solutions.
• Project Management skills.
• Advanced computer skills and experience with multiple application programs, including Google and Apple systems, and the ability to learn our internal systems quickly.
• Demonstrated customer service skills, prioritization, and administrative skills.
• Ability to manage and balance complex schedules and details.
• Ability to manage, direct, and oversee teams of volunteers.

• High level of problem-solving abilities among families and volunteers with the ability to pivot quickly according to the needs of a fast-paced ministry.
• Willingness to serve with a positive attitude. Has a cooperative, healthy, and motivating relationship with co-workers, volunteers, parents, and children.
• A high level of initiative and ability to work independently; ability to perform duties with minimal direction and supervision.
• Ability to complete a task within assigned deadlines.
• Ability to anticipate needs, multi-task, and be an efficient time manager.
• Ability to recruit, equip, and encourage volunteers.
• Ability to embrace and embody the mission, vision, and distinctiveness of Central Church.