What are the responsibilities and job description for the Residential Care Transportation Assistant position at Central City Community Health Center?
CLASSIFICATION: Hourly, Non-Exempt
LOCATION: Various
JOB SUMMARY: Responsible for providing non-medical patient transportation to appointments in a professional, safe, and effective manner.
ACCOUNTABLE TO: Residential Care Management
JOB DUTIES: Responsible for providing patient transportation, utilizing a company vehicle in a professional, safe, and cost-effective manner, including the following:
LOCATION: Various
JOB SUMMARY: Responsible for providing non-medical patient transportation to appointments in a professional, safe, and effective manner.
ACCOUNTABLE TO: Residential Care Management
JOB DUTIES: Responsible for providing patient transportation, utilizing a company vehicle in a professional, safe, and cost-effective manner, including the following:
- The ability to transport patients that need special attention due to their physical and/or cognitive disabilities in a timely manner.
- Responsible for daily patient and staff interaction in person, on the phone, via email and through Microsoft programs
- Responsible for utilizing and updating patient’s charts in our EMR system
- Responsible for detailed and accurate documentation.
- Ability to maintain vehicle inspections and document all safety hazards
- Complete daily pre-trip inspection sheets
- Assist each patient to provide safe entry and seating, fastening of safety seatbelts on both ambulatory and wheelchair passengers
- Responsible for reporting any issues with equipment and/or vehicle to immediate supervisor
- Responsible for providing good customer service representative of CCCHC in a professional manner
- Accountable for obeying all traffic laws while driving
- May be required to perform delivery’s
- Establishes and maintains communication with patients and coworkers to improve quality of service and customer satisfaction
- Offers comfort and support to patients
- Transports medical equipment, supplies and laboratory specimens to designated treatment, diagnostic and patient care areas
- Respects and protects patient confidentiality by keeping all sensitive and patient information private
- Follows all protocols and procedures to ensure safe delivery of patients, their possessions, supplies and laboratory specimens
- Routinely complies with the standards set forth by HIPAA
- Regularly participates in ongoing training to improve knowledge and skills
- Consistently demonstrate and uphold CCCHC’s principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner
- Ability to drive a Mobile unit and Mobile RV (No special license required)21. An acceptable safe driving record per insurance standard
- Ability to recognize vehicle maintenance needs.
- Variable start time.
- Punctuality and Attendance: This is an essential job duty for CCCHC’s employees given the impact on patients.
- All other duties, as assigned
- Comfortable working with severely persistently mentally ill patients
- Ability to communicate clearly and concisely.
- Impeccable organization and time management skills.
- Ability to work well under pressure, take initiative and be flexible and cooperative.
- Ability to maintain confidentiality of patient information and Company records.
- Ability to exhibit good interpersonal skills.
- Ability to convey a positive and professional image to the patients and the public.
- Ability to use a computerized patient system (EMR)
- Demonstrated proficiency in various PC applications, including E-mail, Internet and networking devices.
- Required to know, follow and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations.
- High school diploma or GED required.
- 1-year experience in a health care setting
- Must possess a current CA Driver License and good driving record.
- CPR/First Aid Certification required
- Bilingual in English/Spanish preferred
- Willing to travel to various locations (approximately 50-mile radius from office).
Salary : $21 - $22
