What are the responsibilities and job description for the PARTS COUNTERPERSON position at Central City Toyota?
Toyota Product Specialist for one of the Largest and Fastest growing Toyota Sales & Service Dealerships in the Tri-State Area that has been owned and operated for over 40 years. We offer over 800 New & Pre-Owned vehicles at our Our Brand New State of the Art Facility - featuring our very unique Indoor Climate Controlled Indoor Showroom for superior comfort and convenience. We are staffed with the most knowledgeable & dependable that the industry can find - which allows us to provide unmatched VIP type customer service to ensure the best overall vehicle purchasing experience, including the ability to offer the best prices.
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively / efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high level service to both internal and external customers
- Pull / fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtains credit authorization
Qualifications
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
COVID-19
We are closely monitoring the news as the situation around the coronavirus (COVID-19) progresses. That being said, part of our application process does require you to be present. NOTHING is more important to us than the safety of our applicants, staff and clients. As a result, we are taking all precautions to create a safe work environment for our staff.
Benefit
