CCHP Behavioral Health - Care Coordinator

Overview

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.

At Open Sky, you’ll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!

 Benefits of Working for Open Sky Include:

• Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education!  Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more! 

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status. 

Responsibilities

The Central Community Health Partnership is a collaboration of premier human service organizations in Central Massachusetts that has been selected to provide Behavioral Health Community Partner and Long-term Services and Supports through the MassHealth program. Finding the right combination of services and knowing how to access them can seem to be an overwhelming task for those with Behavioral Health Challenges and Central CHP stands ready to help navigate the array of choices. The vision of Central Community Health Partnership is integrated care that ensures that every member receives the right care at the right time – making good health and wellness a reality, not a dream. 

The Behavioral Health Care Coordinator will provide outreach, engagement, assessment, and person-centered treatment planning for individuals engaged and enrolled in the CCHP Behavioral Health Community Partners Program.  The Care Coordinator serves as a point of contact for integrated care coordination, and care transitions in collaboration with individuals served, medical and behavioral health providers, pharmacies, various social service agencies and other agencies and supports as indicated. 

Other Key Responsibilities:  

• Participate in the development and implementation of program goals, objectives, and work plan tasks that are directed toward accomplishing the Mission and Vision of the CCHP.
• Utilize person-centered framework to identify the enrollee’s and/or caregiver’s goals, preferences, desired level of involvement and address any cultural considerations or interpreter services needed.
• Coordinate access to services/fulfillment of integrated health needs with providers including Specialists, Primary Care Physician, Social Service Agencies, and others as directed by the care plan. Coordinate communication between the member or designated representative and member’s healthcare providers.
• Interface with enrollee’s referral agency, behavioral health, medical providers, and other collaterals to gather clinical information (including all existing medical, behavioral health and treatment plans) to create a comprehensive and person-centered Integrated Treatment Plan (ITP)

Qualifications

• High School Diploma, GED or equivalent, required.
• Valid Drivers License, reliable transportation and acceptable driving record, required.
• Previous experience in community-based behavioral health support programs as a community health worker, peer specialist, or recovery coach, required.
• Previous experience working with adults with mental illness/substance use disorders, experience with accessing local resources, navigating health, behavioral health, and/or substance abuse treatment systems, required.