What are the responsibilities and job description for the Concrete Plant Dispatcher position at Central Concrete Products Co., Inc.?
Central Concrete -- a member of the Fisher Companies Ready Mix Concrete Division -- is currently seeking a Concrete Plant Dispatcher. With four plant locations throughout the Mid-Michigan Area – Midland (Fisher Sand & Gravel), Mt. Pleasant (Central Concrete), Alma (Central Concrete), and Clare (Central Concrete) – we’re proud to be a cornerstone of the local community since 1925.
At the Fisher Companies, we offer a comprehensive benefits package, regionally competitive wages, well-maintained equipment, and a team-oriented working environment. Our dedicated team prioritizes customer service and quality work.
JOB RESPONSIBILITIES:
- Responsible for the recording and scheduling of customer orders, typically received via phone.
- Responsible for batching ready mix concrete; ensuring that trucks are properly loaded and that all customer specifications are adhered to. This includes mix design, quantities, and delivery schedules.
- Maintain a strong relationship with the drivers, ensuring they are properly briefed on their routes and schedules prior to leaving the plant.
- Responsible for monitoring, recording, and ordering raw materials needed for the production of ready mix concrete.
- Have the ability to professionally handle customer inquiries and resolve/escalate issues.
- Provide back-up support to the Plant Manager as the need arises, and in their absence.
JOB REQUIREMENTS:
- Dispatching experience is preferred, but training will be provided for the right candidate.
- Strong and professional verbal communication skills – especially in phone conversations.
- Strong multi-tasking abilities.
- Strong leadership skills.
- A Class A or B CDL is beneficial, but not required.
- Experience operating heavy equipment is beneficial, but not required.
- Experience with Command Alkon software is beneficial, but not required.
- Must pass a pre-employment background check and drug screen.
COMPENSATION:
- $27 - $30 / hour, paid weekly. Wages are based on experience and performance. This will be discussed during the interview process.
- Medical, Dental, and Vision Insurance
- Retirement Package with Employer Match
- Employee Assistance Program / Mental Health Resources
- Life Insurance Policy
Job Type: Full-time
Pay: $27.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $27 - $30
