C25-005 Administrative Operations Assistant (201430)

Central Connecticut State University is seeking a full-time Administrative Operations Assistant to join the Dean’s Office in the School of Engineering, Science, and Technology. This role provides comprehensive administrative and organizational support to the Dean, Associate Dean, and Faculty Leadership Fellows. The Dean’s Office provides overall leadership and supervision of a diverse and dynamic School consisting of 11 academic departments, nearly 150 full-time faculty and staff, numerous part-time faculty, and more than 2,700 students. The Administrative Operations Assistant will play a key role in supporting the leadership team and ensuring the efficient operation of the office.

Central Connecticut State University is the first publicly funded university in the state. As we celebrate 175 years of academic excellence and innovation

About CCSU’s School of Engineering Science and Technology

The School of Engineering, Science, and Technology (SEST) is committed to fostering a diverse and inclusive learning environment, preparing students to become leaders and responsible global citizens. SEST offers high-quality undergraduate and graduate STEM education through exceptional instruction, applied research, community outreach, strong industry partnerships, and innovative programs. Industry partners actively collaborate with students and faculty in state-of-the-art labs, providing hands-on, experiential learning through employer-based projects. With a flexible and multidisciplinary curriculum, SEST equips graduates with the skills and knowledge needed to thrive in today’s evolving workforce.

Position Profile

The Administrative Operations Assistant serves as the primary contact for the Dean’s Office. The incumbent interacts with students, faculty, and staff from academic and administrative units across campus, along with alumni and community partners. Responsibilities include a range of duties to provide support services while keeping the office operating smoothly and efficiently. These include:

• Welcoming and directing faculty, staff, students, and visitors to the Dean’s Office.
• Answering, screening, and transferring phone calls and emails.
• Generating work orders and administrative service requests.
• Coordinating and scheduling meetings for the Associate Dean, Dean, and SEST Leadership Council.
• Updating and maintaining confidential records.
• Preparing correspondence and reports.
• Assisting in coordinating special events.
• Helping to update the Dean’s Office and School websites and social media.
• Participating in key office and school planning activities, with a focus on compiling information and data.
• Recording and distributing meeting minutes and other official records.
• Maintaining office supplies, coordinating purchases for the Dean’s Office, and overseeing office equipment maintenance.
• Reconciling purchase card statements.
• Arranging travel for the Associate Dean and Dean, and assisting with faculty travel requests and reimbursements.
• Performing project management duties as assigned.

Applicant Evaluative Criteria

Applicant profiles and supplementary materials will be evaluated for appointment based on the following:

Education:
Minimum of an associate degree from an accredited institution of higher education.

Experience and Training:

• At least two (2) years of administrative support experience in a professional setting.
• Proficiency in the Microsoft Office Suite including email, calendaring, shared document management, and virtual meeting scheduling.
• Experience creating forms, spreadsheets, and reports.
• Excellent communication, interpersonal, and customer service skills.
• Demonstrated organizational, proofreading, and editing abilities.
• Ability to multitask, prioritize deadlines, and maintain attention to detail.
• Capacity to work both independently and collaboratively.
• Commitment to serving diverse cultural, ethnic, and linguistic communities.

Ideal Candidate

Preferred qualifications:

• Bachelor’s degree.
• Experience working in an academic environment.
• Experience supporting an executive, senior level administrator in a confidential environment.
• Experience working with enterprise resource systems (e.g., Banner, Concur, Slate, and others) that support educational and business functions of a school or university.

To Apply

To begin the application process, electronically submit the following documents by March 31, 2025.

• Letter of interest addressing the qualifications for this position.
• Current Résumé
• Names of three current professional references with title, email addresses and telephone

numbers.

Incomplete or late applications will not be considered. E-mailed and mailed applications will not be accepted. Please redact any personally identifiable information (i.e., Social Security Number, date of birth, marital status, country of origin) from any documents submitted.

Inquiries may be sent to Dr. Luz Amaya, Search Committee Chair, at 860-832-1818 or l.amaya@ccsu.edu

Compensation and Employee Benefits

The Administrative Operations Assistant is compensated at the Professional 1 salary level in accordance with CSCU Human Resources Policies for Management and Confidential Professional Personnel.

For more information

The State of Connecticut and Central Connecticut State University are proud to offer its employees competitive wages and a wide range of fringe benefits including voluntary and supplemental benefits. Fringe benefits include: paid personal, vacation and sick leave accruals; medical, dental, and prescription plans; group life insurance; retirement; retiree health care; tuition waiver for employee and eligible dependents at any of the Connecticut State Universities (Central, Eastern, Southern or Western) as well as an array of voluntary and supplemental benefits such as Deferred Retirement Contribution plans, Dependent Care Assistance and Medical Flexible spending accounts; long and short term disability insurance plans.

For more detailed information

As an affirmative action employer, Central Connecticut State University actively seeks and encourages applications from women, minorities, persons with disabilities, and individuals with protected veteran status. The University provides reasonable accommodations to qualified individuals with disabilities upon request.