What are the responsibilities and job description for the Patient Care Coordinator position at Central Florida Audiology?
Join our team as a Patient Care Coordinator!
Are you passionate about providing exceptional customer service? Do you thrive in a role where you can be independent and take initiative? We are seeking a part-time Patient Care Coordinator to join our front office team at Central Florida Audiology. We offer a competitive hourly wage, benefits, and a welcoming, professional atmosphere that fosters a great culture.
At Central Florida Audiology started serving the hearing healthcare needs of the Apopka community and have grown throughout the region, employing a staff of diverse and caring individuals. We offer top-of-the-line technologies when it comes to hearing aids and work closely with our patients to determine the solutions that work best for their hearing and lifestyle needs.
Why You'll Love This Role:
· Friendly Atmosphere: Join a team that values warmth and friendliness.
· Professional Growth: We prioritize a positive attitude and personality traits along with experience.
· Supportive Culture: Work with teammates who are dedicated, helpful, and always ready to pitch in.
What You'll Do Day-to-Day:
· Greet Visitors: Welcome patients and other visitors warmly.
· Manage Calls: Answer phones promptly and courteously, converting inquiries into scheduled appointments.
· Update Records: Enter and update patient information, handle invoices, receive funds, and process payments.
· Build Relationships: Maintain excellent working relationships with patients, vendors, and colleagues.
Ideal Candidate Traits:
· People Person: Warm, friendly, and able to convey that warmth, even over the phone.
· Compassionate: Patient and helpful, especially with our predominantly senior patients.
· Calm Under Pressure: Even-tempered and pleasant, no matter the situation.
· Dedicated Team Player: Committed, reliable, and always willing to help without being asked.
· Detail-Oriented: Accurate, organized, able to prioritize, and holds high standards for quality work.
· Professional Communication: Able to communicate clearly and effectively both written and verbally and in a professional manner.
· Problem Solver: A self-starter who can work independently, takes responsibility, and finds constructive solutions.
· Eager to Learn: Open to feedback and always looking for ways to improve.
· Punctual: Consistent and reliable attendance.
· Flexibility: This position offers a wide range of tasks and as such being flexible and able to adapt is key to success.
· Potential for growth: To have a desire to grow and curiosity about the role, practice and community.
· Bilingual in Spanish is a plus!
· 1 years Office Experience is required. Medical office experience is nice to have but not required.
· Must be a high school graduate or equivalent.
· Location Hours: Mon - Thurs: 9am - 5pm & Fri: 9am - 12pm
· Must be able to work on Thursdays.
If you or someone you know embodies these traits and are excited about the opportunity to make a difference in our patients' lives, we'd love to meet you. Join our team and be a part of a culture that values kindness, dedication, and growth - Apply today!
Job Type: Part-time
Pay: From $16.50 per hour
Expected hours: 25 per week
Benefits:
- Continuing education credits
- Flexible schedule
- Opportunities for advancement
- Paid training
- Profit sharing
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $17