Program Manager - FACT/State Hospital

Description

Come Put your Experience to Use and Work with Great People!

Central Florida’s Behavioral Health Network, Inc. (CFBHN) is one of the leading behavioral health managing entities in the state of Florida, covering 14 counties.  Contracted with the Department of Children and Family, we provide oversite to providers in central Florida who serve in the mental health and substance abuse field in all types of settings, including school and community settings.  We have been in business for more than 25 years, are well respected in the field, and are located in a convenient location near Brandon just off the Selman Expressway, not far from downtown!

One of the best things about working at CFBHN is that the company truly cares about its employees, and it shows in the length of time our employees stay with us. Many of our staff have been here ten years or more. We offer a great paid time off program that includes paid vacation days, paid sick days, paid personal days and a paid volunteer day! Our health and dental benefits are 100% employer paid with telehealth. We offer a great 401k plan along with a profit-sharing plan to help you prepare for your future. This is a great hybrid role which is mostly work from home. We provide your laptop, cell phone, monitor, and other supplies you may need.

Responsibilities:

Essential Job Functions

• Ensure FACT is actively pursuing state hospital diversion admissions and is involved in discharge planning and provision of needed services for clients coming out of the civil state hospital.
• Participating in state treatment facility discharge planning meetings to assist and ensure community case management engagement.
• Train, track, use of FACT vouchers and STATE hospital Transitional vouchers.
• Perform the day-to-day assigned program management activities to assist in creating an integrated system of care and ensure contractual requirements are being met by:
• Demonstrate thorough knowledge of all program areas as evidenced by regular, effective and ongoing communication with external and internal stakeholders regarding: SADS, Funding Sources, Funding and Service Utilization, and Contractual Requirements
• Represent CFBHN and/or chair community stakeholder, funder and provider meetings assigned
• Assure programmatic outcomes are being met by creating and disseminating required programmatic reports to funders, providers and CFBHN management, and evaluating how the outcomes are impacting required performance measures.
  • Work collaboratively with internal CFBHN departments; IT, Contracts, Finance, QI to refine and report required data.
  • Understand deliverables and provide feedback on how programs can improve or maintain performance.
  • Working closely with CFBHN Contracts, Finance, and Quality Improvement to be familiar with all contracts, laws, attachments and exhibits’ pertinent to the program area, and any associated changes
  • Utilize tracking mechanisms to ensure requirements are met for program area, ongoing.
• Provide programmatic technical assistance and training, both internal and external.
• Able to develop, run, and analyze reports/trends regarding programs, special projects, and other assigned areas.
• The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.

Qualifications

Required Education/Experience

• Master’s degree in a related field or equivalent combination of education and experience
• Minimum of five years of behavioral health program management experience
• Previous experience managing FACT programs a plus
• In-depth understanding of Florida public mental health/substance abuse system, including treatment protocols and system of care principles and values, to assure contractual compliance
• In-depth knowledge of funder contractual requirements
• Solid working relationship with funders and providers
• Above-average oral communication and business writing skills
• Ability to represent CFBHN well at funder, provider and community venues
• Ability to manage multiple tasks and prioritize meeting deadlines
• Above-average knowledge of Microsoft Office suite as applicable to the position

Ability to travel as required by the position

Salary : $48,000 - $60,000