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Accounts Receivable & Customer Service Administrative Assistant/Receptionist

Central Garden & Pet
Monroe, NJ Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/10/2025

Description

The Administrative Assistant will be responsible for assisting both the Customer Service and Accounts Receivable Team on chargeback support and any ad hoc requests as necessary. This position will also be responsible for all reception duties required.

MEASURES OF SUCCESS :

  • Serve as the primary point of contact with outside service providers, including vending companies, shipping vendors, and facility maintenance teams.
  • Welcome on-site visitors, determine the nature of their business, and direct them to appropriate personnel while ensuring high standards of customer service.
  • Maintain access control to the facility, including managing guest offices and issuing new and old employee badges, ensuring top-level security protocols.
  • Manage multiple administrative tasks including filing, answering phone calls, responding to emails, and preparing necessary documents.
  • Maintain and order shipping supplies (UPS, etc.) and general office supplies.
  • Monitor and restock essential items in the employee lunchroom (coffee, tea, sugar, creamer, etc.).
  • Provides support to Accounts Receivable or Customer Service personnel with data entry and document processing.
  • Maintains incoming and outgoing mail.
  • Assists Customer Service with all customer invoicing responsibilities for all business units such as emailing and mailing customer invoices and putting together invoice packages prior to filing.
  • Pulls and emails invoice packages as needed to support Chargeback and Accounts Receivable Team.
  • Assists department Manager / Supervisor with tracking deduction trends for customer deductions in Excel.
  • File freight claims and follow up on open claims as needed.
  • Partner with (FTL) Full Truck Load and (LTL) Less Than Truck Load carriers to obtain (POD) Proof of Deliveries.
  • Scan and link in ERP Suspended Credit Packages to be posted.
  • Partner with (AP) Accounts Payable to ensure all open Suspended Credits are closed prior to month end.
  • Assist with end of month (EOM) reconciliation and supports the internal and external SOX financial audits as needed.

IDEAL CANDIDATE ATTRIBUTES :

  • HS Diploma or GED equivalent and 3 years of responsible experience.
  • Excellent written and verbal communication skills.
  • Attention to detail and accuracy in all work.
  • Ability to multitask and work at a fast pace.
  • Working knowledge in MS Word, Excel, or similar computer software systems.
  • Attendance at work and punctuality is an essential function of this position.
  • Basic math skills.
  • Ability to read and interpret documents such as invoices and department manuals.
  • Ability to work in a constant state of alertness and safe manner.
  • BENEFITS PACKAGE & EMPLOYEE PROGRAMS

  • Comprehensive Medical, Dental, and Vision Insurance
  • Free Life and Disability Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • 401k with 3% company match and annual employer discretionary contribution
  • Paid vacation, holidays and sick time
  • Employee Assistance Program
  • Access to thousands of free online courses
  • Discounts on cell phones, movie tickets, gym memberships, and more!
  • Education Assistance (both college degrees and professional certifications)
  • Referral Program with cash bonus
  • Access to on-demand pay
  • Paid parental leave
  • A more complete list of benefits can be found here www.CentralBenefits.org
  • Central Garden & Pet Company (NASDAQ : CENT) (NASDAQ : CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Company’s innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro®, Aqueon®, Cadet®, Farnam®, Ferry-Morse®, Four Paws®, Kaytee®, K&H®, Nylabone® and Pennington®, strong manufacturing and distribution capabilities and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California and has 6,700 employees across North America and Europe. Visit www.central.com to learn more.

    We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

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