What are the responsibilities and job description for the Ascend - Quality Assurance Analyst position at Central Indiana Corporate Partnership?
Ascend Indiana (Ascend) is a fast-growing nonprofit on a mission to address Indiana’s workforce misalignment. Ascend’s vision is that all Hoosiers and all employers are equipped to thrive in Indiana’s evolving economy. An initiative of Central Indiana Corporate Partnership (CICP), Ascend collaborates with corporate, education, philanthropic, and community partners, and is well-positioned to play a leadership role in addressing Indiana’s workforce challenges.
The Quality Assurance (QA) Analyst is a critical member of the Ascend Network Product team. Through the Ascend Network, our job matching platform, Ascend helps job seekers find quality career opportunities that match their interests and skills while supporting employers in their efforts to identify and hire qualified candidates. The QA Analyst will ensure the quality and reliability of Ascend’s software product by identifying areas for improvement through various types of testing.
Key Responsibilities
- Test Planning: Estimate, prioritize, plan, and coordinate comprehensive test cases for new projects and features from start to finish. Investigate and analyze the root causes of process issues, working with the product team to resolve them through test cases – both manual and automated.
- Testing Execution: Execute and manage test cases thoroughly for both new and existing projects. Utilize Jira for defect tracking, test case management, and reporting.
- Bug Identification & Reporting: Create and document detailed test steps for bug verification and execution using Zephyr Scale. Monitor and assist with the debugging process, ensuring that all issues are properly identified and reported.
- Team Collaboration: Collaborate with developers, QA engineers, and other team members to understand identify areas of improvement, design project requirements and ensure effective alignment and testing. Actively participate in Scrum activities, providing feedback and updates during sprint planning, retrospectives, and daily stand ups.
- Continuous Improvement: Continuously enhance testing practices and support the team’s growth, particularly in automation. Stay up to date with the latest trends, tools and technologies in QA testing.
Requirements
Experience
Experience
- Minimum of 3-5 years of experience in quality assurance
Required Skills
- Hands-on experience with manual testing and test case creation
- Familiarity with Zephyr Scale or similar test management tools
- Experience with Jira or similar bug tracking systems
- Understanding of SDLC and STLC processes, with experience in Agile (Scrum) methodologies
- A self-starter with the ability to estimate, prioritize, and project manage effectively
- High attention to detail with a focus on producing precise and reliable test documentation
Preferred Skills
- Experience with or an interest in learning automation testing tools (e.g., Selenium, TestNG, or Playwright)
- Experience with databases, SQL query languages, and scripting/programming languages such as Python, TypeScript, or Java is a plus
- Knowledge of performance testing
Attributes
- Passionate about the mission and values of Ascend Indiana
- Highly motivated, proactive and able to work independently
- Adaptable and able to manage multiple priorities in a dynamic environment
- Continuous improvement mindset
- Motivator, mentor and developer of talent
Details
- Manager: Vice President of Product & Engineering, Ascend Indiana
- Office location: 16 Tech, downtown Indianapolis, with hybrid work (in office on Tuesdays and Wednesdays each week)
- Work week: 40 hours/week
Benefits
- 100% paid healthcare and dental premiums for both individuals and families.
- Pre-tax and Roth 401(k) Retirement Plan with generous match. 5% contribution by the employer regardless of employee contribution and up to an additional 5% employee voluntary contribution eligible to be matched by the employer.
- Paid Group Life, Short-Term, and Long-Term disability insurance benefits.
- New office location and facilities at 16 Tech Innovation District.
- Generous Paid Time Off (PTO), including 17 holidays.
CICP grants equal opportunity to all qualified persons without regard to race, color, religion, gender, gender identity, pregnancy, disability, age, national origin, military service obligations, veteran status, citizenship, sexual orientation, or any other category protected by law. CICP provides equal opportunity in wages, promotions, benefits, and all other privileges, terms, and conditions of employment.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to careers@ascendindiana.com or 317.464.5412.
Responsibilities for this role include interacting with student personally identifiable information (PII). As a condition of access, you are responsible for taking steps to protect the confidentiality of student PII in both electronic and physical form. All responsibilities relating to student PII must be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA).
