What are the responsibilities and job description for the Service Writer Clerk position at Central Jersey Equipment?
At Central Jersey Equipment, we pride ourselves on continuous commitment to our customers, our employees and our communities. We are a 5 branch John Deere, Stihl and Honda equipment dealer organization reaching from the Jersey Coast to the Delaware River, serving residential, agricultural and commercial customers in the Garden State—and from Philadelphia to New York City!
We partner with our employees to sell and support world-class equipment in a fast-paced, professional and enjoyable environment, utilizing the most up-to-date technology. Our portfolio of products includes large agriculture machinery, precision agriculture products & services, as well as commercial and residential equipment. Integrity, teamwork, commitment and accountability are at the forefront of all that we strive to accomplish.
Are you looking to learn a NEW industry and have some background in the AG and TURF equipment service area? Do you have experience in working with service technicians and mechanics and communicating with customers? CJE is hiring for an aspiring SERVICE CLERK to work along with the Service Department TEAM to improve CUSTOMER SERVICE. CJE is seeking a hands on learner, willing to go above and beyond to drive productivity and revenue.
DUTIES (to include):
- Carry out clerical duties, including answering phones, greeting customers and preparing documents
- Manage timely communications, such as emails, invoices, reports and other correspondence
- Create and maintain electronic filing systems
- Manage service order paperwork and coordinate with sales and parts departments
- Keep records and reports up to date
- Manage data in spreadsheets and report
- Other duties as requested by Management
SKILLS (to include):
- MUST be computer savvy with the ability to type
- MUST be proficient in MS Office Suite and internet applications
- MUST have excellent oral and written skills, including proper grammar and proofreading skills
- Friendly attitude with a focus on customer satisfaction
- Ability and desire to be part of a team
- Solid clerical expertise
- General accounting knowledge
- Strong people and communication skills
- Excellent organizational skills
- High School degree or equivalent experience
- Must have reliable transportation
- Bi-lingual is a PLUS, but not required
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $18 - $20
