What are the responsibilities and job description for the Medical Office Coordinator position at Central Maine Medical Center?
Job Description
We are seeking a highly skilled Patient Services Representative to join our team at Central Maine Medical Center. This is a full-time, benefits-eligible position that pays $20 per hour.
The Patient Services Representative is responsible for performing a variety of duties associated with daily clinic preparation, patient identification, check-in/out, charge posting, cash management, and patient appointment scheduling. This role involves customer service, message distribution, ancillary scheduling, and referrals management.
The ideal candidate will have a high school diploma or equivalent, minimum one year of work experience in directly communicating and providing service to patients or the public, preferably in a healthcare-related field. Prior medical office experience and knowledge of medical terminology are preferred.
Essential Duties
- Serves as the champion of the patient experience by engaging patients using exceptional customer service practices.
- Prepares for clinic visits by reviewing next day patients and completing next day preparation activities.
- Maintains private physician office charts.
- Checks-in patient upon arrival in the practice, identifies correct patient information, verifies demographic data, and presents required forms for signature.
- Copies, files, and scans insurance cards according to procedure.
- Utilizes centralized scheduling systems to schedule appointments, verify and update patient demographic information, eligibility, and transfers to registration for updates.
- Schedules tests and procedures, completes and distributes ancillary service requisitions, and checks-out patients.
- Communicates with patients and staff using multiple advanced communication tools.
Benefits
Central Maine Medical Center offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and more.
About Us
Central Maine Medical Center is a non-profit organization dedicated to delivering exceptional care and improving our community. We strive to create an exceptional experience for our patients, families, and team members.
We are committed to diversity and equal employment opportunity, celebrating cultural and other differences as strengths of the organization.
Salary : $20
