Route Sales Representative

Description

Under the direction of, and reporting to the Branch Manager, The Route Sales Representative position is responsible for delivery and inventory management functions at customer locations.  This position makes 20-30 customer stops on a typical day working in all weather and driving conditions.  The Route Sales Rep is also responsible for generating new and repeat sales.

PRIMARY RESPONSIBILITIES

• Deliver a full variety of cryogenic and gaseous cylinders to customers.
  • Replenish empty customer tanks of all sizes. 
  • Customer tanks may be located indoors or outdoors. 
  • Follow approved procedures for safe handling and delivery of product.
  • Operate motor vehicle to transport Hazardous Material and equipment safely. Drive carefully and obey all traffic laws
  • Handle emergency situations as they arise professionally and in accordance with appropriate protocol.

• Manage customer’s inventory of industrial gases and consumables to avoid outages.

• Work with customers to service and restock inventory in a professional and timely manner.
• Resolve customer issues regarding products or equipment malfunctions. Maintain good working relationships by ensuring that customers receive the best customer service. 

• Communicate with appropriate staff, accurately track product and delivery information, and create and maintain a variety of records and documents. 
  • Complete pre-trip inspection of vehicle.
  • Record and maintain accurate sales and delivery paperwork
  • Document incidents communicate concerns to appropriate staff and give to supervisor immediately for investigation.
• Perform minor preventive maintenance on vehicles and inform supervisor as appropriate for other maintenance needed for vehicles.
  • Perform minor preventive maintenance such as ensuring appropriate tire pressure, adding washer fluid, clean mirrors, etc.
  • Wash and clean interior including disposing of garbage.
  • Take vehicles to garage for maintenance and repairs as scheduled.
  • Perform emergency repairs to vehicles on the road or get assistance as appropriate. 
• Ensure proper care in the use and maintenance of equipment and supplies and promote continuous improvement of workplace safety.
  • Identify and correct all unsafe conditions and practices and communicate actions to appropriate individuals.
• Develop business plans, in conjunction with your supervisor that ensures attainment of company sales goals and profitability.
  • Create strategies to identify sales leads and prospects.
  • Call on prospective customers to solicit new business.
  • Initiate and coordinate development of action plans to penetrate new markets.
  • Maximize all opportunities in the process of closing a sale.
  • Organize and process paperwork correctly daily.
• Generate new and repeat sales by making recommendations to prospects and clients of various solutions the company offers to their current needs.
  • Provide timely, accurate, competitive pricing while striving to maintain maximum profit margin.
  • Determine customer requirements and expectations in order to recommend appropriate solutions.
  • Proactively recommend services needed by customers to increase satisfaction and improve transaction profitability.
  • Provide exceptional customer service to all prospects and clients whether on the phone, in person or through electronic communications.
  • $21.00-$31.00/hour

SECONDARY RESPONSIBILITIES

Perform miscellaneous projects and complete various tasks as requested by management.

Qualifications

• High level of ethics, honesty, and transparency
• Must possess excellent analytic, organization and problem-solving skills.
• Ability to work under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines.
• Ability to maintain confidentiality with respect to Central McGowan operations, ownership, internally and externally.
• Strong verbal and written communication skills
• Must be a good team-player, detail oriented and good at multi-tasking
• Excellent management and leadership ability
• Proficient with Microsoft Office or related software, and standard business equipment (phone, computer, copier/scanner etc.).
• High School degree or equivalent preferred.
• 3 years of Customer Service/Inside Sales experience, preferred.
• Experience working with high pressure cylinders preferred.
• Willing to attain a Class A CDL with HAZMAT and Tanker Endorsement, preferred.
• Forklift experience, desirable

Salary : $21 - $31