What are the responsibilities and job description for the Radiology Manager position at Central Montana Medical Center?
Radiology Manager will assist and support the Radiology Team with the daily clinical operations and
workflow of the Radiology
selection, development/mentoring, coaching, counseling and disciplinary actions, patient care
delivery, physician relationships, intradepartmental and interdepartmental activities, process
improvement activities, customer relations, departmental Safety reporting and follow-up, quality of
service and fiscal control. Involvement imaging student clinical rotations at CMMC, including but
not limited to student selection and mentoring. Assists with the development of objectives, policies,
and procedures for Radiology to formalize and implement the mission, vision, and values of Central
Montana Medical Center.
The Manager of Radiology is accountable to the Chief Operating Officer, to direct and coordinate all
activities concerned with Radiology. In addition, the manager must also have a broad spectrum of
knowledge to Regulatory agencies, accreditation and reimbursement. The manager must also have a
basic understanding of all radiology modalities and patient safety, The Manager must strive to reduce
the overall cost of patient care while improving quality. The position Manager of Radiology must
also perform all supervisory and management functions concerned thereof.
Scope and Effect of Decisions/Comments
The Managers decisions, effects of the positions and duties of others, a consequence of errors can be
significant and negatively impact patient care. The Manager of Radiology must work within their
limitations. Any situation the Manager feels is outside their scope shall be referred to the appropriate
personnel. The Manager shall consult with Medical Direction and the Chief Operating Officer when
deemed appropriate. The Manager shall contact relevant people on any errors within the department.
The Medical Director and Chief Operating Officer review the consequence of error
Continued employment and raises in this position are dependent upon Central Montana Medical
Center's fiscal viability and:
•
Actions and communications that contribute to a team concept and create a
positive environment for all customers
•
Acceptable performance of essential and all job duties
•
Acceptable attendance record
•
Accountability for safety to self, patients, visitors and all customers, and care of
equipment and building
•
Adherence to departmental and facility policies and procedures, education
requirements, compliance monitoring and reporting, and CMMC Code of
Conduct, Accountability for the consequences of own actions
•
Physical and emotional ability to perform essential functions
•
Acceptable background investigation results if required for position
Manager: RADIOLOGY
Manager RADIOLOGY
Minimum Education, Experience, Licensure, Certification required:
Education: Graduate of an AMA accredited course in Radiologic Technology
Licensure: Montana license
Certification: Registered ARRT
Experience: Minimum of five years’ experience and certification in one or more of the
following: CT, MRI, Mammography, Ultrasound, and Nuclear Medicine
ESSENTIAL FUNCTIONS/DUTIES:
(Must be able to perform with or without accommodation)
1 Supports and demonstrates Central Montana Medical Center’s Vision, Mission and Values
Statements.
2 Supervises the staff /students in the Radiology
3 Performs the functions of interviewing, hiring, orientation and training of new and existing staff;
staff scheduling, coaching/counseling and disciplinary action up to and including discharge as
coordinated with the Director and Human Resources; and conducts performance appraisals.
4 Establishes methods to provide and receive timely feedback from staff to support transparent
communication on both departmental and organizational initiatives.
5 Plans appropriate staffing practices by maximizing the utilization of resources; forecasts and
anticipates the personnel needs of Radiology with regard to fluctuations in the patient workload;
maintains staffing at agreed upon budgetary standards.
6 Recommends, implements, and evaluates plans and systems that assure sufficient number of
qualified and competent staff to provide care/services
7 Adheres to administrative policies and procedures relating to human resource management.
8 Mentoring, selection and participation in Radiology imaging students’ clinical rotations as needed
for departmental needs.
9 Assists COO and Leadership Team with implementation and maintenance of departmental service
policies and procedures
10 Practices process improvement principles to assess and improve the quality of the service/care
provided within the department.
11 Assures and monitors compliance with regulatory standards (i.e. DNV, OSHA, ACR, MQSA, etc.).
Maintains competency in all organizational, departmental, and outside agency safety standards
relevant to job performance
12 Maintains and displays an appropriate degree of clinical expertise in applicable disciplines. Serves
as a resource for physicians, other health care providers, health system partners, patients/residents,
and families.
13 Serves as a contact/consultant for health system partners as it pertains to Radiology imaging
protocols, procedures, and guidelines.
14 Prevents, minimizes, and/or corrects risks to patient’s families, physicians, and other health care
providers. Investigates unusual occurrences and follows appropriate procedure
15 Provides consultation for patients care related concerns and acts as a patient and staff advocate as
needed.
Manager: RADIOLOGY
Manager RADIOLOGY
16 Review of and follow-up to Safety reports. As a result, identifies areas of concern or opportunities
to minimize unusual safety events as it involves our imaging services.
17 Participates in Root Cause Analysis processes and investigations and Safety Committee report outs
as requested.
18 Organizes ongoing communication between all health care providers regarding aspects of patient
care and unit functioning. Acts to resolve conflicts in a timely manner. Develops collaborative
relationships with physicians to enhance quality practice
19 Provides with both short- and long-term planning for the Radiology
20 Provides departmental budget preparation process, including but not limited to volume forecasting
and Capital budget strategy and planning.
21 Shared participation and attendance, with Radiology Leadership, for various Organizational
Committees that has implication and involvement of Radiology services (i.e. Hand Hygiene
Committee, Supply Chain Committee, Safety Liaison Committee, Breast Tumor Committee, etc.).
22 Collaboration with CFO and COO in review and analysis of current FY Budget to provide more
clear insight on potential budget variances and budget performance
23 Participates in assessments, provides input, and supports decisions on Radiology Capital
Equipment as requested
24 Participates in the development of and assists with implementation of an education plan that
addresses individual and departmental needs
25 Identifies needs and sets goals for own professional growth and development, meets all mandatory
system/departmental educational requirements
26 Creates an environment in which personnel can realize personal growth and development through
active participation in departmental decisions, opportunities for professional growth and consistent
application of personnel policies
27 Supports and models behaviors consistent with CMMC’s mission, vision, values, code of business
conduct and service expectations. Meets all mandatory organizational and departmental
requirements. Maintains competency in all organizational, departmental, and outside agency
standards as it relates to the environment, employee, patient safety or job performance.
28 Performs all other duties as assigned or as needed to meet the needs of the department/organization
29 Responsible for overall operation of Radiology
30 Completes employee evaluations on time, offers guidance for professional growth when/where
appropriate.
31 Develops and demonstrates effective communication tools to disseminate information and to
interact with departments and organization’s staff.
32 Participates in meetings and events as required or requested. This includes manager meetings and
Morning huddles
33 Completes required productivity reports in a timely manner.
34 Coordinates and develops and maintains charge systems for Radiology.
35 Coordinates/develops Quality assurance and risk management for Radiology.
36 Maintains and updates policy and procedure manuals for Radiology. Writes/ revises / trains the
policy and procedure manual to staff
37 Evaluates equipment/supply needs for department and delegates responsibilities for inventory as
appropriate. Maintain only necessary inventory.
Manager: RADIOLOGY
Manager RADIOLOGY
39 Collaborates with all other CMMC
CMMC
40 Remains current on what technology offers in regard to Radiology.
41 Evaluates purchasing sources and contracts for equipment, supplies, and to assure quality and cost
effectiveness. Coordinates acquisition of supplies with the hospital purchasing department
42 Remains updated on computer hardware and software. Has the ability to understand and utilize a
basic spreadsheet, database and word processor.
43 Answers questions and concerns of Radiology to the public.
44 Monitors payroll, staffing, and overtime requirements
45 Communicates regularly with physicians and staff to answer technical questions, resolves inquiries
or concerns, provides information on new services, charges, or CPTs, and educates on medical
necessity and compliance issues
46 Designs, maintains, and generates charge master
47 Educates nursing departments, physicians, and staff on therapies and diagnostic testing order Entry
and report retrieval in the HIS
48 Participates on hospital committees and task forces as required or requested.
49 Maintains safety training and ongoing compliance with regulations. Coordinates evaluations and
education with other CMMC departments to assure hospital staff activities are consistent and
compliant
50 Maintains and is accountable for tracking and keeping informed on all Radiology Service contracts
- Willingness To assume additional duties when requested and to aid others when indicated
- Ability to adapt to fluctuations in workload.
- Ability to work under timelines.
- Ability to provide Procedures to patients with compassion, dignity and excellence.
- Ability to anticipate the needs of the department such as but not limited to inventory.
- Communication skills to effectively relate to/with patients/customers, physician office staff, co-
- Judgement to seek guidance and direction from the COO when needed.
- Willingness to look for ways to improve patient care and promote cost effectiveness in doing so.
- Thorough knowledge of CMMC policies and procedures both organizational and departmental
- Advanced knowledge and experience with regulatory standards (i.e., DNV, OSHA, ACR,
- Management and leadership principles and theories
- Patient Safety Standards
- Radiology services and practices, patient care within scope of practice
- Reimbursement methodologies and requirements as it relates to radiology services
- Health care trends surrounding Radiology modalities and practices
- Professional effective communication skills, verbal and written
- Application of personal protective equipment (PPE) for patient and staff safety
Manager: RADIOLOGY
- Infection control procedures
• Advanced verbal and written communications skills
- Budgeting and fiscal controls
- Analytical skills necessary to organize daily work, interpret data, and maintain simple to
- Analyzing procedures and developing processes to increase effectiveness and efficiency in
- Application of effective leadership principles
- Maintain clinical skill levels and remain competent in performing role
- Demonstration of leadership skills and empowerment principles
- Time management, organization, and prioritization
- Effective skill and ability in conflict resolution
- Working with Microsoft Office programs (i.e., Outlook, Windows, Word, Excel)
- Ability in/to:
- Demonstrates person accountability in all facets of role and responsibilities
- Ability to deal with difficult situations in a mature and professional manner
- Maintain composure in a position that has considerable deadlines, customer contact and high
- Establish and maintain effective, professional, and collaborative working relationships
- Interpret policies and procedures; identify non-compliance and take appropriate action
- Utilizes time management concepts to maximize time effectively
- Work independently
- Interpret, adapt, and apply policies and procedures; identify non-compliance and take
- Perform detailed complex analyses often involving a series of steps and variables
- Collaborate with members of radiology and organization to improve organizational outcomes
- Recognize confidentiality is an ethical, moral, and legal responsibility; accesses and disclosures
- Communicate clearly and effectively both verbally and written
- Maintains flexibility to facilitate change and manage frequent interruptions and adapt to a
- Incorporate cultural diversity and age-appropriate care into all aspects of communication
and patient care; scope of services provided will encompass age groups ranging from
infant through geriatric
- Acts as a resource in various modalities within the Radiology department
- Develops and maintains sound working relationships with physicians, staff, management, and
- Decisions regarding human resource management may have legal implications
- Decisions regarding budgeting and fiscal control have direct impact to the financial viability of
the departments/organization
Manager: RADIOLOGY
Manager RADIOLOGY
OCCUPATIONAL EPOSURE for this position:
Category I Direct contact with blood or other bodily fluid to which universal precautions apply
Category II Activity performed without blood/bodily fluids exposure, but exposure may occur in
emergency
Category III Task/activity does not ordinarily entail predictable exposure to blood/bodily fluids
OTHER EPOSURE for this position:
Radiation
Noise
Airborne Contaminant
PHYSICAL DEMANDS:
(Essential functions strength rating for position - see Job Analysis)
Sedentary Exert up to 10# occasionally or negligible force frequently
Light Exert up to 20# occasionally, < 10# frequently or negligible force
constantly
Medium Exert up to 50# occasionally, up to 25# or up to 10# constantly
Heavy Exert up to 100# occasionally, up to 50# frequently or up to 20#
constantly
Very Heavy Exert > 100# occasionally, > 50# frequently or
> 20# constantly
