Revenue Cycle Tech

The Revenue Cycle Technician is responsible for administrative tasks that enhance and support the efficiency
of revenue cycle services, through data analysis, critical thinking, collaboration, and operational excellence.

Responsible for offering financial advice and assistance to patients regarding their medical bills. Act as a
liaison between patient and their insurance company. Assist in completing Financial Assistance applications
and payment plans.

This role requires a blend of analytical and technical skills to ensure efficient processes and excellent patient
experience.
Continued employment and raises in this position are dependent upon Central Montana
Medical Center's fiscal viability and: •
Actions and communications that contribute to a team concept and create a
positive environment for all customers •
Acceptable performance of essential and all job duties •
Acceptable attendance record •
Accountability for safety to self, patients, visitors and all customers, and care of
equipment and building •
Adherence to departmental and facility policies and procedures, education
requirements, compliance monitoring and reporting, and CMMC Code of
Conduct •
Accountability for the consequences of own actions •
Physical and emotional ability to perform essential functions •
Acceptable background investigation results if required for position
Minimum Education, Experience, Licensure, Certification required:

• High school Diploma or Equivalent
• Minimum of 2 years of experience in patient access, or a similar role within a healthcare setting.
• Strong understanding of healthcare operations, insurance processes, and government programs.

Career Path:
• Career advancement opportunities within the department include position certifications through

FinThrive, NAHAM, and HFMA.
ESSENTIAL FUNCTIONS/DUTIES:
(Must be able to perform with or without accommodation)
1 Reviews, analyzes and interprets information returned in the claim scrubber to ensure clean claim

submissions for the Patient Access
automated BOT.

2 Educates patients about payment options and financial assistance.
3 Effective communication with patients, families, providers, and insurance providers.
4 Negotiate patient payment arrangements
5 Cashier back-up
6 Responsible for reviewing accounts and submitting HIM duplicate requests for appropriate encounter

and profile merges.

7 Review and upload completed documents into electronic health record.

Technician

8 Manages the review and completion of task queues

9 Generate and analyze reports related to patient access metrics, providing insights and recommendations.

10 Maintain a thorough understanding of health insurance and government programs to support revenue
cycle operations.

11 Perform other duties as assigned.
Knowledge, Skills, Abilities:

• Excellent organizational and time management skills.
• Strong interpersonal communication skills.
• Demonstrated ability to work independently with minimal or no supervision and as part of a team.
• Excellent research skills.
• Advanced computer skills, including a high degree of proficiency in Microsoft Word, Excel, Teams

and Outlook.
OCCUPATIONAL EPOSURE for this position:

Category I Direct contact with blood or other bodily fluid to which
universal precautions apply

Category II Activity performed without blood/bodily fluids exposure,
but exposure may occur in emergency

Category III Task/activity does not ordinarily entail predictable
exposure to blood/bodily fluids

OTHER EPOSURE for this position:
Radiation
Noise

Other (Specify) Extended periods in front of a PC
PHYSICAL DEMANDS:
(Essential functions strength rating for position - see Job Analysis) Sedentary Exert up to 10# occasionally or negligible force frequently
Light Exert up to 20# occasionally, < 10# frequently or

negligible force constantly
Medium Exert up to 50# occasionally, up to 25# or up to 10#

constantly
Heavy Exert up to 100# occasionally, up to 50# frequently or up

to 20# constantly
Very Heavy Exert > 100# occasionally, > 50# frequently or

> 20# constantly