What are the responsibilities and job description for the Driver - Non CDL position at Central Network Retail Group, LLC (CNRG)?
Summary
Job Description
Non - CDL Truck drivers are responsible for providing excellent customer service while safely delivering goods to homeowners or professional job sites without damaging the merchandise. Ensuring customers are satisfied with the product delivered (accuracy and quality) as well as placement of product is the key to a successful delivery. Truck drivers must be careful keepers of company assets such as trucks and forklifts and must always act in a safe and professional manner.
Customer Service:
Qualifications
Must be able to perform each duty and responsibility in a satisfactory manner.
Qualifications include having good oral/written communication skills in order to effectively interact with customers, vendors, and other associates in person and on the telephone. Must be customer service-oriented and team oriented. Must have good organizational skills and be able to effectively manage multiple tasks simultaneously. Must be able to obtain DOT certification and maintain the certification without interruption. Must obtain forklift certification and possess some truck driving or delivery experience, experience dealing with the public, an exemplary driving record, good basic math skills, and satisfactory reading, writing, and speaking skills. Knowledge of building materials and operation of delivery vehicles is preferred. Must have demonstrated ability to pass any drug tests required by the company or DOT. Must be able to lift and load merchandise weighing up to 100 lbs. for various amounts of time, place merchandise in locations above six feet in height, unload a delivery truck, climb a ladder, and maneuver safely at store, in yard or warehouse, and at job sites. High school diploma or equivalent is preferred. Ability to work a flexible schedule including weekends, evenings, and holidays is required.
This job is an hourly position (not exempt from overtime). Though successful truck drivers may be considered for other opportunities within the company, the position carries no guarantee of career progression. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.
Central Network Retail Group, LLC complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.
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Job Description
Non - CDL Truck drivers are responsible for providing excellent customer service while safely delivering goods to homeowners or professional job sites without damaging the merchandise. Ensuring customers are satisfied with the product delivered (accuracy and quality) as well as placement of product is the key to a successful delivery. Truck drivers must be careful keepers of company assets such as trucks and forklifts and must always act in a safe and professional manner.
Customer Service:
- Must be able to obtain and maintain DOT certification.
- Deliver merchandise to homeowners and job sites using company equipment.
- Unload material at destination utilizing best means of unloading (e.g. unloading by hand, by dumping, or by forklift) when considering all relevant factors such as site characteristics, type of material, number of people available to assist, and type of equipment.
- Develop thorough expertise related to operation of the vehicles and forklifts utilized at the store.
- Possess complete knowledge of highways, roads, traffic patterns, and terrain for the local delivery region in order to maximize delivery efficiency and safely reduce the time spent per delivery.
- Follow written and verbal customer directions or other dispatch instructions.
- Address all customers or their job site representatives with polite courtesy and professional words and actions.
- Assist with load building and delivery preparation after delivery takes place.
- Assist with yard and warehouse maintenance and cleanliness.
- Assist with unloading incoming freight as necessary.
- Assist with loading customers in yard as necessary.
- Complete and document daily and weekly maintenance checklist to ensure safe operation and enhance longevity of company equipment.
- Follow company procedure for job site pick-ups and refund processing.
- Follow company procedure with regard to any handling of paperwork, cash, credit cards, or checks at job sites.
- Adhere to all traffic laws, speed or weight limits, and other posted directions at store or job sites.
- Possess strong working knowledge of store security measures as they relate to delivery and yard operations.
- Ensure all equipment is in good condition and safe (ladders, forklifts, trucks).
- Follow company safety guidelines and basic safety practices at all times.
- Attend and participate at regular safety meetings with store associates.
- Maintain delivered inventory in a manner that best protects against loss and theft (proper banding and strapping, tarps as necessary, jobsite drops, etc.).
Qualifications
Must be able to perform each duty and responsibility in a satisfactory manner.
Qualifications include having good oral/written communication skills in order to effectively interact with customers, vendors, and other associates in person and on the telephone. Must be customer service-oriented and team oriented. Must have good organizational skills and be able to effectively manage multiple tasks simultaneously. Must be able to obtain DOT certification and maintain the certification without interruption. Must obtain forklift certification and possess some truck driving or delivery experience, experience dealing with the public, an exemplary driving record, good basic math skills, and satisfactory reading, writing, and speaking skills. Knowledge of building materials and operation of delivery vehicles is preferred. Must have demonstrated ability to pass any drug tests required by the company or DOT. Must be able to lift and load merchandise weighing up to 100 lbs. for various amounts of time, place merchandise in locations above six feet in height, unload a delivery truck, climb a ladder, and maneuver safely at store, in yard or warehouse, and at job sites. High school diploma or equivalent is preferred. Ability to work a flexible schedule including weekends, evenings, and holidays is required.
This job is an hourly position (not exempt from overtime). Though successful truck drivers may be considered for other opportunities within the company, the position carries no guarantee of career progression. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.
Central Network Retail Group, LLC complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.
#HomeHardware
#ZP
