Meter Reader/Collector

Overview
We are seeking a dedicated and detail-oriented Meter Reader/Collector to join our team. The Meter Reader/Collector is responsible for accurately and efficiently reading service meters, connecting and disconnecting service meters, and responding to customer complaints and service problems. This role requires a strong understanding of metering systems, the ability to work independently in the field, and effective communication skills to interact with customers as needed.

Essential Duties and Responsibilities

· This position will represent CNMEC in a professional manner by being courteous, and professional in every aspect of his or her job.

· Reconnects and disconnects services in an efficient and safe manner.

· Disconnects meters for non-payment.

· Replaces utility meters as required.

· Reads metering route monthly.

· Meets with members in the field to resolve metering problems and complaints.

· Receives member payments in the field for utility bills and issues receipts as required.

· Regularly communicates with the AMR Specialist and Dispatchers to ensure accurate meter reads and to enter relevant notes on member accounts.

· Maintains confidentiality of member records.

· Delivers cut off notices on member accounts.

· Recognizes and reports metering safety hazards at member locations.

· Recognizes energized equipment and works safely.

· Utilizes hot stick to disconnect and reconnect transformers and fuse cut outs.

· Performs other miscellaneous job duties as assigned.

Minimum Qualifications

A high school diploma or GED is required. Related customer service and/or utility experience is preferred. Must possess a current New Mexico driver’s license and have an insurable driving record. Requires demonstrated abilities and skills operating a personal computer using Microsoft Windows and Microsoft Office Suite applications to include Outlook, Excel, and Word.

Knowledge, Skills and Abilities

· Requires computer, phone, and general office equipment skills.

· Basic knowledge of electricity and ability to learn how to read and operate a voltage meter.

· Must become familiar with CNMEC policies and procedures, the cooperative’s service territory and PRC regulations.

· Ability to communicate with members and other employees with respect and tact, and deal with diverse groups of people.

· Must be able to take direction on a variety of projects simultaneously and meet established deadlines.

· Ability to project a favorable image for the Cooperative.

Join us in ensuring accurate utility management while providing essential services to our community!

Job Type: Full-time

Pay: $15.88 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday

Work Location: In person

Salary : $16