Office Hospitality Associate

Central Office & CoWorking, a quickly expanding shared and hospitality workspace provider that combines the best aspects of standard offices and coworking. We provide small enterprises, entrepreneurs, and organizations of all sizes high-end office and workspace solutions. Central Office & CoWorking is a conveniently located to be whether you want to start or grow your profession. We are committed to developing a work culture that is a true community and fostering an atmosphere that promotes growth and teamwork.

As an Office Hospitality Associate, you will collaborate directly with our numerous clients from various industries while offering first-rate administrative and customer service assistance. In addition to having a positive and infectious personality, our ideal team members should like meeting new people, be able to communicate effectively, and project a polished and businesslike image. The ideal applicant would consistently exhibit our key values-joy, hospitality, client-centeredness, owner attitude, prioritization, and organization.

Responsibilities

• Accept and transfer incoming phone calls for our clients. You are the first voice their clients hear and are an extension of, not only of Central office & CoWorking but of our client’s organizations.
• Ensuring the center is a clean, welcoming, and hospitable environment while providing extraordinary customer service. You will participate in daily hospitality functions including opening and closing your center, making coffee and flavored water throughout the day, maintaining the kitchen and other common area cleanliness, re-setting meeting rooms after each use, and maintaining a fully stocked inventory of supplies.
• Central Office & CoWorking is the premier destination for meeting room options. You will manage the scheduling and daily usage of the conference and board rooms, day offices, and coworking usage at your center.
• Greeting all visitors. You will be a gracious host to all incoming visitors by offering coffee and water, notifying clients of visitors' arrival, and directing them to a designated meeting space.
• Process new client move-ins, activate and distribute keys, answer questions, and update any client information to our client management software. Our clients are the center of our business, and first impressions are critical.
• Maximize every opportunity to gain new clients by touring new prospective clients, supporting your Community Manager with new guests, and assisting the Sales Team when needed.
• Support our client's business with timely and accurate mail handling and sending and receiving packages from delivery vendors. An awareness of the priority of delivery and communication surrounding these would be important.
• As the additional pair of hands to many of our clients, you will be trusted to manage confidential and sensitive information as well as participate in various administrative tasks such as data entry, filing, faxing, scanning, and copying.
• Build, promote, and nurture our client community relationships and involvement.
• Salary ranging from $25,000 - $35,000 per year.

Qualifications

• Ability to connect with people; warm, approachable, and nurturing by nature, remembering and using names is necessary.
• Self-starter who can work independently.
• Ability to anticipate and solve problems.
• Excellent customer service and hospitality skills.
• Exceptional organizational and multi-tasking skills with attention to detail.
• Positive, enthusiastic, and able to adapt to fast-changing situations.
• Proficient in Microsoft Office including, Word, Excel, and Outlook. Ability to learn other software systems.
• Six months or more of administrative or executive assistant experience preferred.