Mortgage Loan Manager

Position Function:

Responsible for managing relationships and generating new mortgage loans from Realtors, referral partners, prospective homebuyers and borrowers.  Responsible for managing and overseeing a team of HomeLoan Consultants.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Primary Accountabilities:

Direct Sales and Relationship Management

• Individually originate and close a minimum of $1,000,000 per month in residential mortgage loans.  Interview applicants to determine their ability to qualify for a mortgage loan.   Analyze the applicant’s financial situation in order to qualify them for the correct loan amount and mortgage program that fits their individual needs.
• Represent Home Loans Division in managing relationships with clients of Home Loans Division including its borrowers who apply for mortgage loans and Realtors, developers and other referral partners who are in a position to refer current or future borrowers to Home Loans Division for mortgage financing opportunities.

Sales Team Management

• Provide timely support to all team members in the form of loan training, loan analysis, business development, and loan troubleshooting to ensure regulatory compliance as well as compliance with policies and procedures.
• Assist in the recruiting and managing of new team members as positions open or as their team merits expansion.

Data Management 

• Input customer information into the loan origination system and all other systems (i.e. automated underwriting, contact management, etc.) as deemed necessary.

Consulting

• Make recommendations regarding credit decisions on residential mortgages to the underwriting representatives of Home Loans Division or of various wholesale funding sources. 

Compliance 

• Knowledge of and compliance with the state and federal laws, rules, and regulations, and the bank's policies and procedures, affecting the employee's job duties and responsibilities that pertains to the Home Loans Division.

Minimum Qualifications:

Education:

• High School Diploma required.

Experience:

• 6 years of direct sales experience within the mortgage industry required (A bachelor’s degree can substitute for 2 years of work experience.)
• 5 years of supervisory OR 3 years management experience required. 

License/Certification: 

• Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO).

Physical Requirements & Working Conditions:

• Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
• Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
• Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
• Must be able to read and understand bank-related documents. 
• Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time.  Must also be able to adapt to different work environments as needed to perform the job.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.