Senior Specialist

Position Function:

Under the direction of the Department Manager, this position prepares documents for complex commercial and commercial real estate loans for commercial lending units of the bank in accordance with established bank guidelines while ensuring the highest level of accuracy is achieved in a timely manner. Complex commercial and commercial real estate loans are defined as loans which contain a large number of complex loan documents.   

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Primary Accountabilities:

• Prepare and/or facilitate preparation of internal loan documents in a timely and accurate manner as set forth in the Credit Approval Document (CAM, Change Memo(s), and Modification Memo(s), etc.).  Proactively work with the relationship officer and loan specialists to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer.  Proactively involves the Department Manager, relationship officer, Compliance, Bank Secrecy Act (BSA) and/or credit administrator as appropriate to resolve any compliance, documentation and regulatory matters.  Demonstrates exceptional knowledge of the bank’s credit policies and documentation standards.
• Proficient producer of quality business purpose documents in the loan documentation software system.  This process includes learning workarounds and being able to identify where language in certain loan documents belong.  Knowing the difference between boilerplate language that cannot be changed or edited and language that can be inserted into loan documents which don’t affect the bank’s warranty protection with LaserPro.
• Prepares instructions on disbursing loan proceeds, loan payoffs, and fee reconciliation in accordance with the terms set forth in the Credit Approval Document and/or lending unit’s instructions.
• Performs legal due diligence of corporate documents, verify collateral lien positions, complete internal booking forms and review of insurance certificates while minimizing the bank's risk by ensuring loan documents and ancillary requirements comply per credit approval documents and established internal policies.
• Ensures that any follow-up items are approved by an appropriate authority and added as a tickler reminders for follow-up by the lending unit.  Responsible for monitoring follow-up task reports weekly.  Ensures follow-up tasks have comments, dates and are tracked and resolved with appropriate lending units.  Proactively works with the commercial loan specialists to resolve any post-documentation follow-up items.

Minimum Qualifications:

Education:

• High School diploma required.

Experience:

• 4 years of experience in using automated documentation preparation systems (A bachelor’s degree can substitute for 2 years of work experience.)

Physical Requirements & Working Conditions:

• Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
• Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
• Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
• Must be able to read and understand bank-related documents.
• Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time.  Must also be able to adapt to different work environments as needed to perform the job.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.