What are the responsibilities and job description for the Financial Counselor position at Central Peninsula Hospital?
**We have recently updated the qualifications for this position. Please review the revised job requirements before applying.**
POSITION SUMMARY: Reporting to the Billing Supervisor, this role manages all self-pay collection activities for the hospital. The position ensures compliance with hospital credit and collection policies while assisting patients and guarantors in resolving financial questions and concerns, providing guidance on available options.
REQUIREMENTS:
- High School Diploma/GED
- 2 years of Financial Services experience, to include customer billing
- 1 year of Customer Care/Support experience
- Strong understanding of insurance concepts such as deductible, coinsurance, contractuals, coordination of benefits and reading explanation of benefits. General understanding of Medicare/ Medicaid programs
At CPH, we value our employees and offer a comprehensive benefits package designed to support your well-being and professional growth. Our competitive pay is just the beginning. We also provide:
- Health Insurance: Comprehensive plans to keep you and your family healthy.
- Retirement Plans: Invest in your future with our competitive 403(b) options and employer contributions.
- Paid Time Off: Enjoy a generous PTO policy, including vacation and sick leave.
- Professional Development: Opportunities for growth through training, workshops, and more.
- Additional Perks: Employee wellness programs, discounts, and much more!
Become part of a supportive and dynamic team where your contributions matter. Apply today to make a difference with CPH!
