Records Clerk

General Function

Performs a variety of standard secretarial and administrative tasks which may include filing, greeting and directing callers and visitors, maintaining computer databases, and typing in support of the department's daily operations.

Duties and Responsibilities

• Responds to inquiries and requests involving some use of independent judgment to fit situations and facts with established guidelines; serves as informational resource to staff.
• Creates and updates unit's files; pulls and re-files records; purges inactive files.
• May maintain unit's computerized databases, updating and purging records as needed.
• May monitor inventory and supplies and fill out orders as needed.
• Answers phone; provides information and explains procedures; refers call to appropriate person; takes messages; screens requests for supervisor.
• May research inquiries by contacting appropriate person for further information; may contact questioner to provide answer.
• Selects and mails form letters, brochures, and other prepared correspondence.
• May type and proofread memos, correspondence and other printed material.
• May gather and summarize information; may produce reports.
• Performs other duties as assigned.

Minimum Requirements and Preferred Qualifications

Requires High School diploma or GED, beginner level Microsoft Office skills which include general knowledge of word processing and spreadsheets and one year office experience. Assessments for the appropriate level of Microsoft Office skills will be required.

Additional Information

Knowledge, Skills, Abilities and Worker Characteristics:

• Knowledge of standard office procedures and equipment
• Knowledge of computer and office applications
Ability to work well with individuals with diverse backgrounds