What are the responsibilities and job description for the Warranty & Service Parts Clerk position at Central Plg. & Elect. Supply?
Benefits:
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Full job description
Experience in ordering parts for Appliance Service Repairs. Will be creating repair orders for customers and communication with the service department.
Responsibilities
Responsibilities
- Promptly meets and greets customers with service needs, parts inquiries, and product information
- Creates Repair Order Request detailing service to be performed or merchandise to be sold
- Obtains customer approval for service and parts before delivering order to service personnel
- Schedule service appointments and coordinate with the technician team
- Collects customer payment
- Assists in ordering, maintains cleanliness of showroom and re-stocks display as needed
- Assist in parts returns and warranty processing
- Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations
Desired Qualifications
- 2 years of Service Advisor/Parts counter experience
- Valid Driver’s License
- Highly organized self-starter with a strong attention to detail
- Ability to Multitask
- High School graduate or comparable vocational training
- Proficiency with computer systems
- A customer-first attitude with the ability to multitask effectively
- Strong communication and organizational skills
Pay depends on experience
Salary : $15 - $18
