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Customer Service

Central Pro Insurance Services
Riverside, CA Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 6/8/2025

Benefits :

  • Bonus based on performance
  • Company parties
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

About the Role :

Central Pro Insurance Services is seeking a dedicated and friendly Customer Service representative to join our team in Riverside, CA. As a Customer Service representative, you will be the first point of contact for our clients, providing exceptional service and support.

Responsibilities :

  • Assist clients with inquiries and provide information about insurance products
  • Process policy changes and update customer information in the database
  • Handle incoming calls and emails in a professional and timely manner
  • Resolve customer complaints and issues with empathy and efficiency
  • Collaborate with the sales team to ensure customer satisfaction and retention

    • Requirements :

  • Prior experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office and CRM software
  • Active insurance license is preferred
  • Ability to multitask and prioritize in a fast-paced environment

    • About Us :

    Central Pro Insurance Services has been a trusted provider of insurance solutions in Riverside, CA for over 20 years. Our commitment to personalized service and comprehensive coverage options has earned us a loyal customer base. We value our employees and offer a supportive and collaborative work environment.

    Flexible work from home options available.

    Salary : $3,000 - $5,000

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