What are the responsibilities and job description for the Digital Banking Specialist position at Central State Bank?
Description
Love What you do and make a difference . . .
We are looking for a Digital Banking Specialist to join our team! This position is responsible for:
- Provide operational support of Wire Transfers
- Creates, verifies, issues and receives wire and fund transfers for processing
- Perform daily call back and account reconciliation activities
- Monitor the status of wire and fund transfers
- Investigate and researches disputes, suspicious or fraudulent activity for Wires, ACH, Debit Cards and Mobile Deposits while acting in accordance with state and federal regulations
- Performs a variety of routine daily tasks; reviews reports, prepares correspondence; participates in special department projects, provide ongoing customer support for various bank products and services
- Provide Operational support for debit cards, mobile deposits and ACH
- Maintain a high degree of confidentiality in handling of transactions and nonpublic personally identifiable information.
Consider joining our team if you want:
- An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being nice to our customers and one another
- To start a professional career with Monday through Friday work hours and weekends off
- A career that provides opportunity for growth; promoting from within is our top priority
- A comprehensive benefits package including Health, Dental, Vision and life insurance; Time Off benefits ; and generous retirement contributions
What you will need to succeed:
- A smile and great attitude
- Highly developed sense of integrity and strong work ethic
- Personable and outgoing; able to talk with customers and build rapport/relationships
- Great attention to detail and providing accurate service
- Technically savvy; able to use multiple computer systems and ability to adapt to change
Requirements
- High school diploma or GED
- Experience providing technical support and performing complex troubleshooting
- Two years of banking experience preferred
- Excellent communication skills and personable attitude
- Ability to use various technical programs and devices; keyboarding, 10-key, Microsoft Office Suite, Smart phone, and digital channels
