Senior Business Process Analyst

Come be an Employee-Owner of one of the nation’s largest producers of metal roofing and siding! We sell, manufacture, build, and distribute metal building components and packages. Since 1988 we’ve grown to over 13 locations nationwide. We make raving fans of our customers with our “right, on time, every time” commitment.

So, who are we looking for?

People who “Own It” – Commitment to the customer, the company, and each other:

You are customer-focused with an eye for detail.

You are reliable.

People Who “Can Do” – Our Attitude

You are an innovative thinker pursuing continuous improvement.

You embrace teamwork.

You want to positively make an impact and open to change.

People who “Act in Love” – Treats others with humility, respect, kindness, honesty, patience, and self-control.

You enjoy giving back to your community. We take great pride in the communities we live in, so we give back with our time and talents. Each year you can take paid time off to support a cause close to your heart.

And what will you do?

Summary

The Senior Business Process Analyst is an Information Technology representative responsible for distilling Central States’ broader tech-involved strategies into tactical requirements for Software Developers to execute upon. To be successful and help Central States continue to improve its technology offerings, the Senior Business Process Analyst will be expected to be proficient at requirement elicitation, root cause analysis, process mapping, backlog management, and relationship management from frontline employees all the way up to executive leadership.

Core Functions

• Collaborate with management and IT Leadership to understand Central States’ overarching strategies and help define in practical terms what is required from the IT organization to be successful.
• Break down strategic work items into user stories for consumption by software developers.
• Collaborate with subject matter experts in business-centric roles to better understand and communicate business process and requirements to the IT organization.
• Perform root cause analysis to help define where IT efforts should be focused to solve the business problem.
• Present detailed analysis of business problems to cross-functional teams and consultants to facilitate collaboration on possible solutions.
• Manage project backlogs from initial kickoff through delivery, providing frequent updates to IT leadership on status, successes, and blockers.
• Provide mentorship and guidance on best practices to other Business Process Analyst roles.
• Individual contributor role with no direct reports.
  
  

Key Measures Of Success

• Self-motivated and customer focused.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to prioritize tasks and to delegate them when appropriate.
• Excellent verbal and written communication skills
• Ability to identify deficiencies and troubleshoot.
• Ability to work within a cooperative team environment as well as perform assignments autonomously.
• Consistently exhibits and displays the company’s values of “Own It. Can Do. Act in Love.”
• Own It – Commitment to customer, company, and each other.
• Can Do – Team Player, Open to Change, & Pursuing continuous improvement.
• Act in Love – Treating others with humility, respectfulness, kindness, honesty, patience, and self-control.
  

Minimum Required

Education & Experience:

• 3-4 years in a business analysis role
• 2-3 years of experience in manufacturing
• 1-2 years of experience with Enterprise Resource Planning (ERP) systems
• Experience with Azure Dev Ops
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Experience with Agile and/or SCRUM methodologies
  
  

Preferred

• Bachelor’s Degree with a Major in a Computer Science-related field
  
  

Physical Demands & Work Environment

Work is performed in an office environment. This role will routinely utilize standard office equipment to perform the core functions listed in this job description. This position requires the ability to occasionally lift office products and supplies as well as communicate verbally and electronically. The work is primarily sedentary and requires extensive reading to perform the core functions listed in this job description.

Reasonable accommodation may be made to enable individuals with disabilities to perform core functions.

Travel

No travel is expected for this position.

Benefits Offered

At Central States, we are an ESOP. That means each one of our employees is an owner of the company and receives an allocation of stock every year. This allows all our employees to share in the wealth and success of the company. We also offer:

• 401K – We match up to 4%
• Medical
• Dental
• Vision
• Holiday pay
• Vacation pay
• Mental health resources
• Healthcare coordinators
• Life insurance
• Health Savings Accounts
• Flexible Spending Account
• Short-Term Disability
• Long-Term Disability
• Profit-Sharing bonus
• Performance based merit increases
• Education assistance available – Up to $5,250 each year
  
  

Central States Manufacturing, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.