Application Intake

POSITION DESCRIPTION

APPLICATION INTAKE

The Application Intake has the primary responsibility for processing housing applications for Central Texas Housing Consortium (CTHC). Duties are performed in accordance with federal, state, and local laws, applicable regulations, and CTHC policies and procedures.

DUTIES AND RESPONSIBILITIES

The following Application Intake duties are performed in an accurate and timely manner:

• Assist clients with application process.
• Accept and process applications.
• Respond to inquiries regarding application process/status.
• Maintain waiting lists.
• Verify eligibility and suitability for housing.
• Maintain miscellaneous reports.
• Other duties as required.

Employee may also be required to assist Complex Managers with the following duties as necessary.

• Lease apartments.
• Process and brief new residents.
• Inspect apartments.
• Perform interim and annual re-exams.
• Collect rent.
• Post adjustment/rent receipts.
• Process utility and service charges.
• Process work orders.
• Prepare miscellaneous reports.
• Employee must be familiar with HUD regulations and CTHC policies which are pertinent to the housing management function and must be able, with guidance from the Housing Manager, to correctly interpret these documents and apply them in the work place.
• Employee must be familiar with all phases of CTHC computer operations, to include word processing, database management, spreadsheet management, and Lindsey software.
• Employee must be able to maintain accurate records and be able to complete day-to-day tasks with minimal supervision.

EDUCATION/SKILLS

• Employee must have a two-year degree from an accredited college that relates to the functions of this position or work related experience.
• Employee must be able to type 35 wpm and proficiently use a computer, calculator and other office equipment.
• Employee must project a pleasant demeanor with residents, possess organizational skills, exercise mature judgment, and demonstrate the ability to work as part of a team through good communication skills and flexibility.

OTHER REQUIREMENTS

• Employee must possess valid Class C driver’s license and have a driving record which will meet requirements of the CTHC auto insurance company.

Employee must protect insurability by driving in such a manner both on and off the job so as not to be found guilty of DWI or have been issued a number of traffic violations which result in cancellation of the employee’s coverage or an increase in rates. Upon such notice the Executive Director may terminate the employee for misconduct related to the job.

• Employee must not be involved in the unlawful manufacture, distribution, possession, dispensation, or use of a controlled substance. The Executive Director may terminate the employee for these practices.

Job Type: Full-time

Pay: $17.07 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $17