What are the responsibilities and job description for the Office Assistant / Account Manager position at Central Texas Septic & Aerobics?
Our team is growing! Central Texas Septic & Aerobics is now hiring an experienced Account Manager. If you're a reliable, and detail-oriented professional with a positive attitude, Central Texas Septic & Aerobics is an excellent company for you. We are a small family owned, high-volume, full-service septic company. Our line of work consists of septic installation, routine maintenance, and repairs for both residential and commercial customers across the state.
Responsibilities
- Answering phones and directing calls, if needed
- Assist both new and existing clients with enrollment and renewal of maintenance agreements.
- Processing payments.
- Preparing contract renewal, past due letters, and mailings.
- Organize and maintain electronic files and databases in a professional and confidential manner.
- Enter daily maintenance septic inspections.
- Manage permits and installation schedules.
- Manage communication including emails and phone calls.
- Assisting with billing via QuickBooks
- Working with owner on monthly expense reports
- Occasional errand running.
Qualifications
- Reliability is a must.
- 2 years of office assistant, clerical or data entry experience
- Customer service, customer engagement, or customer acquisition experience very helpful
- Ability to learn and obtain new skills quickly and efficiently
- Ability to use time effectively and meet daily deadlines by understanding, organizing, and strategizing tasks
- Ability to problem solve and critical thinking skills
- Proficient computer skills Microsoft Suite a must
- Strong verbal and written communication skills
- High degree of attention to detail
- Proficient data entry experience
- Knowledge of QuickBooks
- Knowledge of SmartSheets not required, but helpful
- Working knowledge of general office equipment
- Comfortable with routinely shifting demands
- Working days are Monday - Friday
- Spanish speaking/bilingual would be a helpful addition, but not required
- Associates degree, preferred, but not required
Benefits of Being a Team Member at Central Texas Septic & Aerobics
- Family owned, local, small business environment
- Great team to work with
- Pay is biweekly via direct deposit
- Office is located in New Braunfels, Texas
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- Paid time off
- Professional development assistance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to Relocate:
- New Braunfels, TX 78130: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25