What are the responsibilities and job description for the Retail Clerk 2 position at Centralia College?
About Us
Centralia College is on a 30-acre campus of modern buildings set among walking paths, lawns, and native plantings just a few blocks from the heart of Centralia, Washington. The college has served students in the Lewis County region since 1925 and is the oldest continuously operating community college in Washington State. The city of Centralia is a historic railroad and river shipping hub with a vibrant downtown and railway station.
As a comprehensive community college, Centralia College offers academic transfer and workforce programs, as well as adult basic education, English as a Second Language (ESL), and personal enrichment classes. The college also offers five Bachelor of Applied Science degrees.
In addition to the main campus in Centralia, Centralia College East in Morton is a smaller site that serves the needs of students in east Lewis County. Centralia College is committed to the success of all students, and thus also provides educational programs at two corrections centers in southwest Washington and one juvenile facility. In total, the college serves more than 4,800 students annually. For nearly 100 years, several generations of Lewis County residents have looked to Centralia College for their education and training needs.
Centralia College is committed to student success, academic excellence, and enhancing and supporting our diverse community in an inclusive and equitable learning environment. We encourage applicants with demonstrated experience collaborating with, and serving, people from a wide range of backgrounds.
For more information on Centralia College and the Centralia area, call 360-736-9391 or visit www.centralia.edu.
Job Description
Under the general supervision of the Bookstore Manager, performs a variety of ordering, receiving, sales, inventory management, cash control, and customer service activities. This position focuses on ordering general merchandise, providing customer support and maintaining fiscal records. This position ensures cheerful and pleasant customer service in a professional manner while working with students, staff, faculty and the community.
This role may require working extended hours, including weekends and evenings, to ensure sufficient coverage of the store and satellite locations.
Duties and Responsibilities
Bookstore and Fiscal Clerk Duties (55%)
One year of experience in retail selling or food counter work.
OR
Equivalent education/experience.
Preferred Qualifications
This is a 40 hours per week position. Classified employees are represented by the Washington State Federation of State Employees (WFSE). The state of Washington provides a comprehensive benefits package for state employees.
DEADLINE: The position will close on April 6, 2025. The screening committee will begin their review April 7, 2025.
Compensation
Monthly Salary: Range 34 ($3,028 - $3,910)
APPLICATION PROCESS
Interested candidates may apply by submitting the following items
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
Background Check
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
EEO Statement
Centralia College has a strong institutional commitment to the principles of diversity in all areas. In that spirit, we strongly urge all qualified applicants, especially people of color, persons of disability, women, and disabled and Vietnam era veterans, to apply. Centralia College is an Equal Opportunity employer.
It is the policy of Centralia College to assure equal employment opportunity and non-discrimination on the basis of race or ethnicity, creed, color, national origin, sex, marital status, sexual orientation, age (over 40), religion, the presence of any sensory, mental, or physical disability, or status as a disabled or Vietnam-era veteran.
Centralia College does not discriminate in admission or access to, or treatment or employment in, its programs or activities. Designated Title II, VI, VII, IX, Section 504, ADA compliance officer: Vice President for Human Resources and Equity, Hanson Hall Room 101, Centralia College, 600 Centralia College Blvd, Centralia WA 98531-4099, (360)623-8943.
The Human Resources Office is accessible for persons with disabilities. Those who need disability accommodation in the application/employment process, please call (360)623-8943.
Jeanne Clery Statement
Notice of Availability of Annual Security Report-Centralia College's Annual Crime/Security Report is available here, containing mandated information about current campus policies concerning safety and security issues, required statistics, and other related information. To obtain a paper copy of the report, please call 360-623-8947.
Title IX Statement
Centralia College is compliant with Title IX best practices. For more information visit, Title IX.
Centralia College is on a 30-acre campus of modern buildings set among walking paths, lawns, and native plantings just a few blocks from the heart of Centralia, Washington. The college has served students in the Lewis County region since 1925 and is the oldest continuously operating community college in Washington State. The city of Centralia is a historic railroad and river shipping hub with a vibrant downtown and railway station.
As a comprehensive community college, Centralia College offers academic transfer and workforce programs, as well as adult basic education, English as a Second Language (ESL), and personal enrichment classes. The college also offers five Bachelor of Applied Science degrees.
In addition to the main campus in Centralia, Centralia College East in Morton is a smaller site that serves the needs of students in east Lewis County. Centralia College is committed to the success of all students, and thus also provides educational programs at two corrections centers in southwest Washington and one juvenile facility. In total, the college serves more than 4,800 students annually. For nearly 100 years, several generations of Lewis County residents have looked to Centralia College for their education and training needs.
Centralia College is committed to student success, academic excellence, and enhancing and supporting our diverse community in an inclusive and equitable learning environment. We encourage applicants with demonstrated experience collaborating with, and serving, people from a wide range of backgrounds.
For more information on Centralia College and the Centralia area, call 360-736-9391 or visit www.centralia.edu.
Job Description
Under the general supervision of the Bookstore Manager, performs a variety of ordering, receiving, sales, inventory management, cash control, and customer service activities. This position focuses on ordering general merchandise, providing customer support and maintaining fiscal records. This position ensures cheerful and pleasant customer service in a professional manner while working with students, staff, faculty and the community.
This role may require working extended hours, including weekends and evenings, to ensure sufficient coverage of the store and satellite locations.
Duties and Responsibilities
Bookstore and Fiscal Clerk Duties (55%)
- Assists customers in the purchase, return and exchange of course materials and general merchandise; processes online orders; coordinates vending machine inventory and closeout.
- Ensures problem-solving assistant for customers, auxiliary services staff, and faculty, including locating textbooks or supplies and checking availability of back-ordered or late-ordered items; ensures a positive experience and prompt response to all inquiries.
- Regularly checks bookstore voicemail/email and responds to inquiries promptly; updates bookstore voicemail with hours, seasonal changes, and closures.
- Coordinates displays, store arrangement, and assists with advertising with seasonal changes, special sales and new merchandise.
- Assists with opening and closing store procedures; ensures prompt delivery of daily deposits; may investigate and report over/short discrepancies.
- Conducts quarterly and annual inventory processes while maintain accurate records; investigates discrepancies; reports concerns to manager and/or director.
- Attaches purchase orders, receiving documents and invoices together and enters information into point-of-sale (POS) system; may create requisitions, non-po receipts and reconciles department p-card transactions in ctcLink; may contract vendors regarding financial documentation and records.
- Assists with book grant accounts; coordinates with Financial Aid and Cashier¿s office regarding student accounts, enters book account information into HelloPOS and tracks changes.
- Picks up mail; receives, unloads, moves and processes packages and freight, up to 50lbs.
- Regularly communicates possible theft, security and tender/petty cash concerns.
- Sources general merchandise and ensures receiving, checking, pricing and stocking of general merchandise; determines competitive retail pricing with regard to profit margin and marketing strategies; may research new supply sources and utilizes different markets and vendors to ensure best price; determines adequate product mix and inventory of supplies, snack and beverage, computers, electronics, apparel and gifts for resale.
- Works closely with Bookstore Manager, Auxiliary Services Director and Auxiliary Services Coordinator on planning out bookstore purchases with regard to inventory and sales goals.
- Assists Bookstore Manager with collecting course material adoptions; collaborates with faculty; verifies, approves and ensures timely posting of course materials and pricing.
- Plans textbook shelf location, pulls books and returns overstock to wholesalers and publishers.
- Assists with quarterly buyback and rental return programs including, shipping returns to vendors, buying books from students and contracts rental-not-returned (RNR) students.
- Sources, receives, checks, and prices course materials as needed.
- May prepare, cook, and serve food in other areas under auxiliary services such as the cafeteria, coffee stand, concession stand and assisting with caterings.
- Performs other duties as assigned.
One year of experience in retail selling or food counter work.
OR
Equivalent education/experience.
Preferred Qualifications
- Experience working in a college bookstore
- Experience working with Accounts Payable and Accounts Receivable
- Food Handlers Card
This is a 40 hours per week position. Classified employees are represented by the Washington State Federation of State Employees (WFSE). The state of Washington provides a comprehensive benefits package for state employees.
DEADLINE: The position will close on April 6, 2025. The screening committee will begin their review April 7, 2025.
Compensation
Monthly Salary: Range 34 ($3,028 - $3,910)
APPLICATION PROCESS
Interested candidates may apply by submitting the following items
- Online Application
- Cover Letter that addresses your interest in the position and ability to perform the responsibilities described in this announcement.
- Detailed résumé of all educational and professional experience that demonstrates how you meet the qualifications.
- List of at least three professional references with contact information. References are typically contacted after interviews.
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
Background Check
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
EEO Statement
Centralia College has a strong institutional commitment to the principles of diversity in all areas. In that spirit, we strongly urge all qualified applicants, especially people of color, persons of disability, women, and disabled and Vietnam era veterans, to apply. Centralia College is an Equal Opportunity employer.
It is the policy of Centralia College to assure equal employment opportunity and non-discrimination on the basis of race or ethnicity, creed, color, national origin, sex, marital status, sexual orientation, age (over 40), religion, the presence of any sensory, mental, or physical disability, or status as a disabled or Vietnam-era veteran.
Centralia College does not discriminate in admission or access to, or treatment or employment in, its programs or activities. Designated Title II, VI, VII, IX, Section 504, ADA compliance officer: Vice President for Human Resources and Equity, Hanson Hall Room 101, Centralia College, 600 Centralia College Blvd, Centralia WA 98531-4099, (360)623-8943.
The Human Resources Office is accessible for persons with disabilities. Those who need disability accommodation in the application/employment process, please call (360)623-8943.
Jeanne Clery Statement
Notice of Availability of Annual Security Report-Centralia College's Annual Crime/Security Report is available here, containing mandated information about current campus policies concerning safety and security issues, required statistics, and other related information. To obtain a paper copy of the report, please call 360-623-8947.
Title IX Statement
Centralia College is compliant with Title IX best practices. For more information visit, Title IX.
Salary : $3,028 - $3,910
