What are the responsibilities and job description for the Cloud Intern (Summer Internship Opportunity) position at CentralSquare Technologies?
CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient.
What We’re About
At CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America.
Looking to grow your career? That’s great! We believe in growing and cultivating careers here. There is plenty of room for growth for motivated people.
The Role
This will be a 12 week (40 hours per week) internship starting on June 2nd 2025. It will mostly be remote with infrequent meet ups with the team in-person.
Job Duties
We are seeking a motivated intern to join our cloud team for the summer. The intern will focus on enhancing observability in our cloud environments using Datadog and OpenTelemetry, and developing customer portals to streamline onboarding processes. This role offers hands-on experience with cutting-edge cloud technologies and the chance to contribute to impactful projects.
Responsibilities
Observability In Cloud Environments
Requirements
What We’re About
At CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America.
Looking to grow your career? That’s great! We believe in growing and cultivating careers here. There is plenty of room for growth for motivated people.
The Role
This will be a 12 week (40 hours per week) internship starting on June 2nd 2025. It will mostly be remote with infrequent meet ups with the team in-person.
Job Duties
We are seeking a motivated intern to join our cloud team for the summer. The intern will focus on enhancing observability in our cloud environments using Datadog and OpenTelemetry, and developing customer portals to streamline onboarding processes. This role offers hands-on experience with cutting-edge cloud technologies and the chance to contribute to impactful projects.
Responsibilities
- Assist in expanding our current Datadog implementation to include customer dashboards.
- Develop and enhance customer portals to facilitate faster and more efficient onboarding.
- Collaborate with team members to identify and implement best practices for cloud monitoring and customer experience.
- Participate in code reviews and contribute to the overall improvement of our cloud infrastructure.
- Document processes and provide training materials for internal and external users.
Observability In Cloud Environments
- Expand existing Datadog implementation to include customer-specific dashboards.
- Develop custom dashboards via the Datadog API using Node.js or C#.
- Integrate alerting mechanisms within Datadog to proactively identify and resolve issues.
- Optimize logging and tracing with OpenTelemetry to improve system visibility and troubleshooting.
- Design and develop user-friendly interfaces for customer portals.
- Automate onboarding workflows to reduce manual intervention.
- Ensure secure access and data protection for customer information.
- Gather feedback from users to continuously improve portal functionality.
Requirements
- Actively pursuing a Bachelors Degree in Computer Science, Information Systems, or related Engineering Degree
- Basic knowledge of Node.js or C#.
- Familiarity with cloud infrastructure (AWS, Azure, or Google Cloud) is a plus.
- Willingness to learn and adapt to new technologies such as Datadog and OpenTelemetry.
- Strong problem-solving and analytical skills.
- Excellent communication and teamwork abilities.
- Availability to work 40 hours per week during the summer
