Demo

Senior Benefits Specialist

CentralSquare Technologies
Wilmington, NC Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/14/2025

Senior Benefits SpecialistWilmington, NCApplyAbout CentralSquare TechnologiesCentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient.Job DescriptionThe Senior Benefits Specialist will manage all aspects of the day-to-day internal and external administration of multi-state U.S. & Canada based employee benefits. Plans consist of Healthcare, Life AD&D, Disability, worker’s compensation, leave administration (FMLA), 401(k) and various ancillary and voluntary products. This position will also participate in the design and administration of future benefit offerings, including Wellness programs.Job Duties Include :

  • Interact internally with HR Representatives, functional leaders and staff to respond to employee questions, resolve problems and effectively communicate an understanding of the organization’s benefits and policies
  • Liaise with external benefit vendors and consultants on plan design, administration and service needs
  • Work closely with Human Resources, Finance and Payroll teams to manage and audit benefit enrollment and payroll deduction information as appropriate
  • Manage all aspects of annual open enrollment including, but not limited to communications, education, vendor changes and system’s setup
  • Assist with day-to-day employee communications and web-based administrative tools
  • Follow policies and procedures and assist with developing and administering process improvements to ensure effective departmental efficiency and compliance with federal, state and local laws related to health and welfare benefits and Leave of AbsenceSkills & RequirementsRequirements :
  • Bachelor’s degree in Human Resources or related field
  • Benefits certification preferred
  • 5 years of experience with benefits administration
  • Strong Excel and PowerPoint skills
  • M&A experience preferred
  • ADP WorkForceNow experience preferred
  • Knowledge of Canadian benefits a plus, but not required#LI-Remote

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