Solutions Consultant (Public Safety - Remote)

CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient.

What We’re About

At CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America. As over 250 Million citizens in the US are impacted by CentralSquare Software, we are on a trajectory to revolutionize the way agencies address citizens’ needs by improving quality of life and building safer, smarter communities...and we need great candidates to do it!

Looking to grow your career? That’s great! Hard work should be rewarded, and we are committed to cultivating careers while providing competitive compensation and a great benefits package, including tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Our flexible work environment also enables you to take advantage of an excellent work-life balance whether you are in office or working remotely.

Job Summary:

This role works with Account Executives and Sales Management to support the selling process to evaluate and solve prospect and existing client needs related to CentralSquare software, conduct product presentations, and perform product demonstrations.

• Responsible for maintaining remote home office.
• Makes product presentations, answers prospect questions and is knowledgeable about prospect business needs.
• Leverages product, industry, and business process knowledge to formulate business solutions that serve prospect business needs.
• Delivers product demonstrations on CentralSquare solutions using advanced demonstration techniques and methods which include scenario based scripts.
• Serves as a resource for demonstration scripting and enhancement recommendations.
• Works as a member of a sales team to assist in the sale of assigned products or services to identified key accounts.
• Demonstrates basic knowledge of specific products including various solutions, market, and competitive intelligence.
• Provides product content to sales executive for inclusion into proposals for clients utilizing CentralSquare resources and tools.
• Assists in developing and documenting sales plans, strategies and product sales presentations.
• Provides product related responses to RFPs.
• Provides sales support business solutions.
• Evaluates existing systems and/or user needs to analyze, design, recommend and implement system changes.
• Takes an active/ownership role in resolving issues and challenges within the product sales process.
• Maintains a network of contacts keeping product knowledge current.
• Identifies challenges and issues within the product sales process.
• Assists in finding solutions to product sales challenges.
• Attends CentralSquare User Groups and Trade Shows to showcase products to advance the sales process.
• Performs all other duties as assigned.

CentralSquare Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Bachelor’s Degree or the equivalent combination of education, training, or work experience.
• 2-5 years previous experience with pre-sales engineering with Public Sector or Public Safety is required.
• Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to an audience including executive levels.
• Must be able to provide presentations and demonstrations in front of a large group of attendees. Majority of demos are initial or first look demos as well as web demos.
• Ability to demo suite products.
• Analytical skills are required to determine client business needs and requirements
• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public.
• Strong knowledge of using advanced audio-visual tools and methods to showcase products in the most compelling manner.
• 75% travel is required
• As part of the requirements of this position, it is necessary that you have access to a major credit card that will support the required travel. It will be your responsibility or use your own credit card. If at any time during your employment your credit card will not allow you to meet the required travel obligations, it may be grounds for dismissal.

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