What are the responsibilities and job description for the Genesys Voice Developer position at Centraprise?
Hello,
Hope you are doing well.
We have an opportunity for Genesys Voice Developer with one of our clients in Pennington NJ, Charlotte NC, Newark DE, Dallas TX, Richmond VA (Initially Remote)
Please see the job details below and let me know if you would be interested in this role.
If interested, please send me a copy of your resume, your contact details, your availability and a good time to connect with you.
Job Title : Genesys Voice Developer
Location : Pennington NJ, Charlotte NC, Newark DE, Dallas TX, Richmond VA (Initially Remote)
Duration : Full-Time Role
Roles & Responsibilitie s :
- In depth knowledge of Genesys outbound framework.
- Experience with configuration and options as it relates to OCS, specifically versions 8.1.5xx.x.
- Experience with composer development for Genesys Orchestration Server and GMS.
- Experience with administration and management of outbound campaigns through GAX.
- Experience with different outbound callings campaigns(Predictive, push previous, GVP...).
- Experience developing API integrations.
- Knowledge of outbound skilling, treatments, SCXML programming for advanced treatments, and VXML programming for GVP applications.
- Looking for an experienced Genesys contact center developer with proficiency in inbound and / or Outbound development.
- The candidate must be proficient and experienced with the Genesys Outbound Framework, Outbound contact server, and building campaigns and calling lists.
- The candidate must be proficient with developing Genesys Inbound strategies, VXML development, ORS development using Genesys composer.
- The individual must be knowledgeable on how to create and troubleshoot different calling campaigns and respective treatments, with experience in deploying outbound solutions and administration of campaigns through tools such as GAX and CME.
Regards,
Rahul Jaiswal | Delivery Manager
Expedent Corp | 7423 Las Colinas Blvd, Suite#102, Irving, TX 75063.
Direct : 1 (469-210-1186)|| Email : rahul.j@expedent.com
www.expedent.com (E-Verify)
Please note - USC / Green Card candidates are always preferred on our positions.....
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