Demo

Jira Admin

Centraprise
Charlotte, NC Full Time
POSTED ON 3/12/2025
AVAILABLE BEFORE 4/11/2025

Job Description

Skill: Jira Admin / Production Services Specialist

  • Primary Skills - Crowd, Jira, Jira Align, Confluence, and Octane.
  • Good functional knowledge of AppDynamics and Splunk.
  • Solid Production Support experience.
  • Strong administration and functional knowledge in the following applications/processes: Crowd, Jira, Jira Align, Confluence, and Octane. Good functional knowledge of AppDynamics and Splunk.
  • Database queries, Application performance tuning and triage, Network troubleshooting.
  • DevOps tooling, incident and problem management, Production Support.
  • 3 years system administration experience with Atlassian Crowd, Jira, Jira Align, and Confluence, and Micro Focus Octane applications.
  • 3 years' experience doing Production Support.
  • Expertise in application performance monitoring, tuning, troubleshooting, and root cause analysis.
  • Hands-on experience with creation of playbooks and automation scripts.
  • Hands-on experience with RedHat Openshift Containers Kubernetes.
  • Moderate expertise in Unix system, scripting and knowledge on BASH, KSH shell programming languages.
  • General understanding of Oracle, MySQL and SQL database technologies.
  • Moderate experience writing SQL queries against RDBMS databases.
  • Strong analytical and critical thinking skills, self-motivated and resourceful enough to act independently.
  • Good interpersonal skills; positive attitude; team player; flexible/adaptable to change.
  • Strong written and verbal communication skills (English).
  • Ability to lead meetings, follow-up, negotiate and resolve ambiguity.
  • Keen attention to detail and strong sense of ownership and accountability for work.
  • Strong self-starter and ability to work independently or with a team with little to no supervision.
  • Strong organizational and time management skills.
  • Moderate experience in writing Python and Powershell scripts.
  • Hands on experiencing with debugging issues in Openshift pods/cluster.

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