What are the responsibilities and job description for the ServiceNow Tech Lead position at Centraprise?
ServiceNow Tech Lead
San Francisco, CA
Full-Time
Required Experience : 6 - 12 years of experience
Job Description :
- Experienced in implementation of ITSM solution using industry best practices
- Experienced of implementing ITSM (one of ITOM, ITBM, GRC, CSM, HRSD)
- Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
- Good experience of Service Portal and widget creation
- Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation
- Knowledge of Authentication via Auth 2.0, certificates and Mid Server
- Implemented ServiceNow project in Domain separated instance
- Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
- Good knowledge of MID Server installation and management
- Experience of custom applications development
- Experience of LDAP / Active Directory / SSO implementation
- Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation
- Analytical thinking skills to recognize patterns, understand complicated systems, and identify problems in software applications
- Proficiency in coding, automation tools, and cross-platform testing
- Critical thinking to identify and address potential issues early in the development cycle
