Sales Executive

About Centris:

Centris is a leading provider of nearshore outsourced contact center services, offering innovative solutions to businesses looking to enhance customer experiences and optimize their operations. We deliver tailored, high-quality customer service to a variety of industries, and our team is passionate, motivated, and ready to expand. Join us as we grow our client base and elevate our services to new heights.

Job Overview:

We are looking for a results-driven and dynamic Account/Sales Executive to join our sales team. In this B2B/enterprise-focused role, you will be responsible for building and managing relationships with key enterprise-level clients, identifying new business opportunities, and driving revenue growth for our outsourced contact center solutions. You will engage with senior decision-makers, understand their unique business needs, and lead them through the sales cycle—from initial outreach to closing large, complex deals.

Key Responsibilities:

• Account Acquisition & Sales Development: Research and target prospective enterprise-level clients across various industries who could benefit from our outsourced contact center services. Use a variety of outreach methods, including cold calling, email campaigns, networking, and social selling, to generate and develop new sales opportunities.
• Client Engagement & Consultation: Act as a trusted advisor to senior-level executives, understanding their unique customer service challenges, and positioning Centris’ solutions as a strategic fit to enhance their business operations.
• Sales Strategy & Proposal Development: Craft customized, strategic proposals and presentations for large, complex organizations. Lead discussions with C-suite executives and other decision-makers to secure buy-in and close deals.
• Sales Pipeline Management: Maintain a well-organized CRM system to track sales activities, manage a robust sales pipeline, and ensure timely follow-ups. Meet or exceed sales quotas and performance targets.
• Cross-functional Collaboration: Partner with the sales leadership team and other departments to ensure seamless transitions from sales to implementation and continuous client satisfaction.
• Industry Knowledge & Growth: Stay updated on industry trends, competitive landscape, and the evolving offerings at Centris to effectively communicate our value proposition to enterprise clients and remain competitive.

Skills & Qualifications:

• Proven success in an Account Executive, Sales Executive, or similar B2B/enterprise sales role, particularly in a solution-based sales environment.
• Strong interpersonal, communication, and presentation skills with the ability to build relationships and negotiate at the senior executive level.
• Self-motivated, goal-oriented, and comfortable managing complex sales cycles and enterprise-level accounts.
• Proficiency with CRM systems (e.g., Hubspot, Salesforce) and sales tools (e.g., LinkedIn Sales Navigator).
• Ability to understand the business needs of large organizations and propose customized, strategic solutions.
• Highly organized with a focus on closing deals and driving business growth.

Preferred Qualifications:

• Previous experience selling outsourced services, particularly contact center solutions, to enterprise clients is a plus.
• Knowledge of the customer service outsourcing industry and the unique challenges faced by large organizations with in-house support.
• Experience working in fast-paced, high-growth environments with enterprise sales cycles.

What We Offer:

• Competitive salary ($60,000 - $70,000) with performance-based incentives.
• Opportunities for career advancement in a rapidly growing company.
• A collaborative, supportive, and dynamic work environment.
• Training and development programs to support your growth and success.
• Comprehensive benefits package (health, dental, vision, etc.).

How to Apply:

If you’re ready to make an impact and help enterprise businesses transform their customer service experience, we’d love to hear from you.