Site Supervisor (On-call)

Position: On-Call Site Supervisor

Reports to: Assistant Director of Housing Services

Direct Reports: N/A

Hours: Varies / On Call (Friday - Sunday 12 hours; and as needed M-F)

FLSA Status: Contractor

Compensation: $25.75 / Hour

CENTRO CULTURAL BACKGROUND

Founded in 1972 by migrant farmworkers, Centro Centro serves as a hub for Latino culture, economic empowerment, policy advocacy and civic engagement, supportive housing and stabilization, comprehensive food security services, community health and wellness, senior programming; and K-12 STEM education for youth. Our programs and services remove barriers to health, well-being, and economic mobility to achieve prosperity and self-determination.

POSITION DESCRIPTION

Housing and supportive services are a key piece of Centro's vision for an equitable community where everyone is able to belong and thrive, and its mission to serve the needs of our diverse community by promoting personal growth and empowerment. The participants served in Centro’s housing programs are experiencing extremely low incomes, most experience one or more disabling conditions, and all are experiencing or at imminent risk of experiencing long-term or frequent episodes of literal homelessness. The On-Call Property Manager ensures that Centro’s Casa Amparo housing site is functional, clean and safe, so that they reflect the dignity and respect we show for our participants, and so participants can feel comfortable and secure.

ESSENTIAL RESPONSIBILITIES

• Serve as caretaker for operations in maintaining the 24-7 coverage to ensure safety and security for all.
• Monitor behaviors and environment to ensure safety. Recognize potentially dangerous activity and inform daytime staff.
• Respond to participant requests, complaints, and concerns promptly, such as replacement keys or needed supplies. Ensure guests have left after visiting hours.
• Engage in conversations with clients to provide a welcoming environment and be a readily available onsite resource to resolve client needs.
• Monitor site activities during regular business hours, evenings and weekends. Walk site grounds approximately hourly to check that everything is functional, identify any issues, and communicate with clients. Report any problem activities to Centro staff or police, as appropriate.
• Maintain good relationships with participants through frequent interaction and effective follow-through.
• Enforce the Occupancy Agreement and provide documentation of disputes or issues.
• By 9 pm on Saturday and Sunday, take out trash from the kitchen, outside trashes, ensure the floors are clean and mop if needed.
• Clean the front part of the laundry machines on Saturday and Sunday.
• Check the refrigerator to clean out food as needed.
• Check visitors in and out of Casa Amparo, taking copies of their IDs.
• Serve as representative for court proceedings including evictions.
• Supervise any on-site emergencies that may arise.
• Make recommendations for physical repairs, replacements and/or improvements.
• Perform other duties as assigned.

EQUITY

At Centro Cultural, our foundation is equity and belonging. Our team is deeply connected to and invested in our community throughout Oregon. This is our familia, and we work to meet people where they are and have a responsibility to ensure everyone has the opportunity to thrive—not just survive. We live by the motto that: la comunidad es nuestra fuerza, the community is our strength.

PREFERRED COMPETENCIES AND SKILLS

Centro Cultural recognizes and values lived experience as demonstration of professional competencies and skills. We review applications using a comprehensive approach, identifying candidate strengths. The ideal candidate has the following skills and experiences or their equivalent, demonstrating ability to perform position responsibilities:

• A passionate commitment to the goals and mission of Centro Cultural
• Ability to provide a participant centered approach and excellent customer service that is sensitive to the challenges of homelessness, including medical and behavioral health issues
• Ability to manage high stress situations, interact with clients experiencing a variety of needs.
• GED or High School diploma and 3 years of experience in property management, real estate, or a related field, or Associate in business administration, real estate, finance, marketing, public administration, or CPM and 1 year of experience in property management, real estate, or a related field
• Organized and self-motivated to identify and respond to emerging needs
• Ability to monitor behaviors and environment to ensure safety. Experience recognizing potentially dangerous activity.
• Strong time management skills and ability to manage competing demands in a fast-paced environment.
• Building maintenance experience
• Basic computer skills
• Advanced organizational skills

Requirements

• Fluent in Spanish and English
• Complete Background Check
• Possess current driver’s license and auto insurance coverage
• Ability to travel out of town to attend workshops or trainings
• As needed evening and weekend work

PHYSICAL DEMANDS/WORK ENVIRONMENT

This position is 100% in Centro housing locations, with occasional trips to purchase supplies. Regular interactions with clients are a central part of the job and require being able to engage in respectful and responsive interactions, while also needing to complete housing management job duties. While performing the duties of this job, the employee will:

• Engage in regular communication in person as well as through electronic means
• Routinely use computer laptops, tablets, desk phones, photocopiers and monitors, including digital screens
• Spend significant time standing, moving inventory, and walking grounds.
• Occasionally move up to 50 pounds

Centro Cultural is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Type: Contract

Pay: $25.75 per hour

Schedule:

• 12 hour shift
• Monday to Friday
• Weekends as needed
• Weekends only

Work Location: In person

Salary : $26