Case Manager-OFY 93726

JOB DESCRIPTION

Position Title: Case Manager
Site: 93726 Neighborhood Resource Center
Department: Immigration Services
FTE Classification: 37.5 hours/week, FTE Non-Exempt
Rate Range: $24.25-$25.00 Hourly
Report To: Program Supervisor
Location: Fresno County

THE PROGRAM:
Centro La Familia Advocacy Services (CLFA) through the California Department of Social Services (CDSS), Immigration Integration Branch is implementing its Opportunities for Youth immigration program (OFY). The purpose of the program is to provide services that support Unaccompanied Undocumented Minors (youth) and their families living in Mendota. Services for youth will improve post placement outcomes, foster socio-emotional development, build supportive relationships and strengthen their independent living skills.

BASIC FUNCTIONS:
The Case Manager will ensure services are carried out following guidelines set by CDSS and CLFA. The Case Manager will work with Supervisor and Navigator to meet all program requirements and activities. They will provide direct services to clients including intake, screenings, internal and external cross-referrals, linkages, and case management. They will also attend meetings and trainings, meet reporting requirements, and other duties as needed.

DUTIES AND RESPONSIBILITIES:

• Carryout services to Unaccompanied Undocumented Minors living in Mendota, California
• Follow CLFA’s established service delivery model and ensure services are culturally and linguistically appropriate
• Implement intake, screenings, and linkages to clients
• Conduct comprehensive case management with detailed case notes
• Interpret rules and regulations on various immigration topics
• Enhance working relationships with Mendota stakeholders including local schools, City of Mendota, Community Based Organizations and others
• Meet all reporting requirements in the program as required by CDSS, CLFA and others
• Implement and meet all evaluation activities with partners
• Link parents to parent support services
• Link clients to food, basic necessities, clothing, support groups and others
• Participate in ongoing meetings, trainings, weekly case review activities and others
• Participate in community health fairs, presentations, and forums
• Follow COVID-19 safety guidelines and wear personal protective equipment such as face mask, gloves, and sanitary procedures
• Responsible for ensuring confidentiality when implementing services
• Performs other related duties as assigned

MINIMUM QUALIFICATIONS:

• BA in social work, pre-law/criminal justice or related field
• Experience and knowledge of immigration laws, rules and practices
• Minimum two years in workings as an immigration advocate, social worker or other related work field
• Bilingual a plus, preferably in English/Spanish
• Proficiency in MS Word, Excel, and Outlook Express, as well as data entry
• Ability to comply with regulations and communicate official information in an appropriate manner
• Advanced ability to coordinate efforts, facilitate intervention, and maintain records
• Exceptional organizational skills and sound judgment
• Valid CA driver’s license and auto insurance

Reporting & Record-Keeping:

• Utilize data collection tools to document program activities for reporting
• Keep all files/matters accurate and confidential pursuant to CLFA’s established case file protocols and policies
• Document the timely completion of contractual goals and objectives, including internal and external reports
• Use tools to document and track program progress which include: demographic forms, screening tools, assessment outcomes, updates on social media, sign in sheets, etc.

TRAINING AND PROFESSIONAL DEVELOPMENT

• Satisfactorily completion of assigned trainings and coordination efforts with subcontractor, evaluator and partners as required
• Attend mandatory training as part of their orientation and onboarding and will comply with state and federal regulatory requirements related to protected health information and privacy

PERSONAL QUALITIES

• Commitment to the mission and values of the agency
• Strong leadership skills
• Committed to community building and development

TYPICAL WORKING CONDITIONS: The office setting is a normal environment.
Occasionally work during early morning, evening, or weekend. May me subject to temperature variances outdoor during events.

TYPICAL PHYSICAL DEMANDS: Requires sitting, standing, or walking for up to eight hours a day. Some bending, stretching, or reaching may be necessary. Lifting to 40 pounds may be required on occasion. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contact.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply:

• Visit www.really.com and search for Centro La Familia Advocacy Services
• In person applications are encouraged: 302 Fresno Street, Suite 102 Fresno, CA 93706
• Provide with your resume a writing sample (no more than 3 pages) and three references

Equal Opportunity Employer
Centro La Familia Advocacy Services (CLFA) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Updated 11/07/2024

Job Type: Full-time

Pay: $24.25 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Fresno, CA 93726: Relocate before starting work (Required)

Work Location: In person

Salary : $24 - $25