What are the responsibilities and job description for the Floor Manager position at Centrolina?
Centrolina is hiring a Floor Manager! A beautiful, light filled dining experience featuring an extensive Italian wine list, craft cocktails and an adjoining small European market which serves as daily inspiration for what we do. Across Palmer Alley is Piccolina, our sister cafe, serving wood fired cuisine, hand made pastries, espresso and wine.
We are a fast paced, growing company looking to add passionate hospitality professionals to our team.
Specific duties:
- Perform proper execution of opening and closing procedures, pre and post service duties.
- Inspect dining room before service.
- Keep abreast of reservations, seating plans and react to special requests.
- Monitor service to guests in all areas of the restaurant and market and ensure team members' adherence to service standards.
- Enhance guest relations and turn new customers into repeat customers.
- Recover guest complaints and opportunities with positive outcome
Ideal candidates possess:
- 3 years of progressive management experience in the hospitality industry. Experience in Italian food and wine preferred.
- A warm and natural sense of hospitality and the ability to deliver exceptional guest experiences.
- A professional and polished approach to leadership.
- Positive attitude and strong work ethic, a team player.
- An ability to lead service in a fast paced atmosphere.
- Excellent verbal and written communication skills.
About Centrolina:
Centrolina is dedicated to a diverse environment and sustainable food system. We purchase our ingredients from small farmers in Washington DC, Maryland, Virginia, Pennsylvania and Delaware. Centrolina is a recognized Leader in the James Beard Foundation Sustainable Seafood program. Our seafood program was rated 99% sustainable by the Foundation. We are a proud member of Slow Food USA. Chef Amy Brandwein has been James Beard nominated 7 times.
Centrolina is conveniently located steps by Metro Center and Verizon Center metro spots.
Benefits:
- Competitive salary Annual Bonus Incentive Plan
- 2 days off per week/Appropriate Work Schedule
- Employee Health Care Plan
- Employee Discount on Market Goods & Dining
- Vacation Leave
- Employee Financial Advisor
- Closed Major Holidays (Thanksgiving, Christmas Day, NY's Day, Labor Day)
We are an equal opportunity employer, advancing diversity and inclusion in all ways.
974 Palmer Alley NW
Washington, DC 20001
www.centrolinadc.com
