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IQ Team Lead

Centrotherm-cs/Clean Tech, Inc.
Chandler, AZ Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/26/2025

Job Description

Job Description

Clean Tech, Inc.

Job Title : IQ Shift Lead

Department : Service

Reports to : Site Manager

FLSA Status : Non-Exempt

Position Summary / Job Scope

If you like to lead teams that are committed to working together to service world class abatement systems, this is the role for you. As an IQ lead, you’ll work at customer sites where you are the face of Clean Tech and the leader of a vibrant and diverse team.

We train our IQ Team Leads, to manage a technical work team that installs the technology the world relies on to ensure clean air. As a steward of the environment, you will be responsible to ensure Centrotherm Abatement Systems perform to their potential. You’ll work beside global customers to install, maintain and upgrade their Centrotherm equipment, delivering world-class support for multimillion-dollar production systems.

Minimum Knowledge and Skills

This position will be compensated on an hourly (non-exempt) position. You must possess the minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Experience would be obtained through a combination of prior education level classes, technical aptitude, school classes, projects, research, and relevant previous job and / or internship experience]. The following skills are valued for success :

  • Good communication skills
  • Ability to interact with the factory and other customers / stakeholders within a diverse organization.
  • Role modeling safety and attention to detail in following procedural requirements related to the handling of hazardous production materials.
  • Ability to read electrical and mechanical schematics.
  • Clear and effective written / verbal communications skills, with an emphasis on documenting details.
  • Proficiency in the Microsoft Office suite (Excel, Word and PowerPoint).
  • Basic mechanical aptitude and knowledge in any of the following : pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
  • Knowledge of hand tools and proper usage, including a digital multimeter.
  • Personal focus on safety for the individual and those around them.

Essential Functions and Major Responsibilities

  • Manage all customer requests and escalations related to tool installation activities. Tool installation and commissioning activities are to be directed by the IQ lead with direction or assistance provided by the Site Manager as needed.
  • Assign and coordinate daily IQ work assignments; managing the IQ Team to ensure customer installation criteria are met and installations are completed per customer schedule.
  • Escalate conflicts to Service Manager, if assistance is required.
  • Monitor for any safety or quality issues to be addressed and manage.
  • Oversee all IQ activities to ensure that System installations are done per documented procedures.
  • Provide technical support from preparation to completion of installation.
  • Perform hands on installation of equipment at customers' sites.
  • Calibrate and optimize equipment performance.
  • Maintain accurate documentation of activities and provide progress reports.
  • Maintain tooling, parts, and supplies.
  • Provide training on the job, and assist less experienced technicians.
  • Escalate repair problems to senior level technicians as needed.
  • Frequently check in with active teams to ensure any problems are addressed proactively. Be available or reachable for problem resolution / direction.
  • Provide support to Site Manager when needed.
  • Perform general technical / product training for FST’s and customer’s personnel as required.
  • Manage and transact Failure Analysis (FA) tasks.
  • Install and test any missing factory installed parts.
  • Ensure housekeeping of the cage / floor / toolboxes.
  • Develop employee skills; assign, direct, and evaluate their work; and oversee the development and maintenance of staff competence and confidence.
  • Participate in CIP improvement activities to enhance system commissioning and customer acceptance.

    • Not intended to be an exhaustive list of all job duties as other similar responsibilities may be added within the scope of the job.

    Preferred Qualifications :

  • 2 years of experience operating and performing repairs and preventative maintenance in a semiconductor manufacturing or other similar industry.
  • Leadership experience in a manufacturing or similar teams

    • Minimum and Preferred Education / Training / Experience

    The candidate must possess at least one of the following educational or experience requirements :

  • Associate of Arts or Associate of Science degree in STEM or technical program.
  • Military service with 6 months of experience considered in lieu of degree and / or equivalent technical degree.
  • Technical certification or trade school diploma.
  • 6 months of experience gained through a certification, apprenticeship, or other facilities experience.

    • Physical Requirements and Working Conditions

    Must be able to :

  • Work in an environment with chemicals and gasses, wearing coveralls, hoods, booties, safety glasses, and gloves.
  • May require the ability to carry out a coworker in case of emergency.
  • Able to lift up to 30 pounds. Typically walks 3-5 miles a day with additional time spent standing / sitting.
  • Heavy use of keyboard.

    • Benefits include : Medical, Dental, Vision, 401(k) Profit Sharing, STD / LTD, Life Insurance, Vacation, Sick Pay, Holidays, EAP and more

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected class by local / state / federal laws.

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