What are the responsibilities and job description for the Electronics Maintenance Technician position at centrotherm international AG?
Key Responsibilities
The successful candidate will have the following responsibilities:
- Meet and exceed customer expectations.
- Provide telephone support to customer technicians to facilitate resolution of hardware and software issues.
- Train customer operators and maintenance personnel.
- Create timely and detailed service reports.
- Document processes.
- Follow all procedures and protocols submitted by the company.
- Collaborate with the technical team and share information within the organization.
- Understand customer requirements and make appropriate recommendations/briefings.
- Build positive customer relationships.
